Swissquote Bank SA

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description Reporting to the Brand Management Team, you will become familiar with the banking/finance sector, as well as develop your professional skills to grow both within the company and on your own. Likewise, you will learn to: Design and execute webmarketing projects, some autonomously (Swissquote website, emails, leads and clients nurturing) Design and execute marketing campaigns with offline (sponsoring TV, print) and online (display, social, programmatic) media Monitor marketing campaigns based on KPIs and create reportings Build competitive and sector analysis Cooperate with Swissquote various departments and offices in different countries Support the Brand Management team with daily administrative tasks Qualifications French mother tongue – Good English level required, Italian and/or German are a plus University degree in Marketing (HEC, HES or equivalent) Strong interest in marketing (offline/online) Interest in the banking/finance sector is a plus Excellent knowledge of PowerPoint & Excel Knowledge of a CRM and Web Analytics tool is a plus Autonomous, creative Strong analytical skills, organized, ability to synthesize Strong communication skills, able to take initiatives, rigorous and precise

Company Description Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential., , We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to , +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment As a Compliance Officer, you will be part of the Compliance Department and work in the Compliance Department – Onboarding Private Team. You will have multiple tasks, which include: Due diligence on account opening requests Review of client’s account opening requests of private clients from an AML/CTF standpoint (AMLA, AMLO-FINMA, CDB) Review of tax compliance aspects, such as FATCA and CRS (automatic exchange of information) Contribution in drafting internal memos and procedures Participation in reviews of key clients Participation in key regulatory projects Optimization of internal processes and guidelines Support and advice to the Front line and management Qualifications Bachelor or Master Degree, preferably in Laws or in Economics Minimum 5 years of experience in the Compliance field Knowledge of Swiss AML laws (AMLA, AMLO-FINMA, CDB) and other applicable regulations Excellent command of English and French (Russian is a strong asset) Ability to multi-task and work under pressure Analytical and methodological approach Very good communication skills Strong team player who enjoys working in multicultural, dynamic, technological and international environment

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description Join our Design team and immerse yourself in a dynamic environment where you will have the opportunity to gain key skills in visual design and web integration, as well as become familiar with the banking/finance sector. Likewise, you will learn to: Wireframing and UI/UX Design: Designing interfaces on Figma, from wireframes to interactive prototypes Visual Creation: Producing graphic assets for the Swissquote website, emails, and other communication materials using the Adobe Suite (Photoshop, Illustrator, After Effects, etc.) Web Integration: Learning and handling our CMS to publish web pages, gaining fundamental knowledge in integration and digital content management Support the Design team with daily administrative tasks 3D Creation (optional): Exploring Spline or Cinema 4D to enhance our designs with 3D elements French mother tongue – Good English level is a plus Student in graphic design, UX/UI, multimedia, or a related field Proficiency in Figma and the Adobe Suite (Photoshop, Illustrator, After Effects) Attention to detail, creativity, and ability to work in a team Interest in web integration and content management via a CMS Knowledge of 3D (Spline, Cinema 4D) is appreciated but not mandatory Interest in the banking/finance sector is a plus Strong communication skills, autonomous, rigorous and precise

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success You will join our SOC Team within the Information Security Department to enhance our cybersecurity operations. This role is crucial in safeguarding a complex IT and cloud environment while driving improvements in Incident Management, Vulnerability Management, Threat Hunting, and Incident Response. You will collaborate closely with the IT and anti-fraud teams to fortify detection, response, and vulnerability management capabilities. By implementing strategic cybersecurity tools and frameworks, you will play a key role in protecting the organization's critical infrastructure Responsibilities Perform real-time monitoring of security events, detect and respond to security alerts Lead investigations, manage incident response processes, mitigate security threats, and enhance overall response strategies Collaborate with IT and Anti-fraud teams to ensure effective implementation of security measures Develop our Cyber Threat Intelligence platform Conduct forensics investigations and threat-hunting campaigns Stay up to date with cutting-edge adversary capabilities and vulnerabilities Propose, plan, and execute Red Team operations based on realistic threats Qualifications Knowledge of technologies and concepts such as SIEM, EDR, SOAR, Cloud, Networking, Windows, Linux Experience or reasonable understanding of Information Security Understanding of the Cyber Threat Landscape, cybercrime economic model and threat actors Solid analytical and critical thinking abilities Positive attitude and interest in learning new skills Strong French and English communication skills, oral and written Desired Qualifications 5+ years in cybersecurity operations, incident response, or engineering Strong technical knowledge of threat management and security controls Bachelor or Master in Computer Science or similar CISM, CEH, CompTIA Security+, CISSP, SANS GIAC Experience with: Microsoft Defender XDR, Microsoft Sentinel, Elastic, OpenCTI, Python

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Vos tâches Assurer le contact téléphonique avec nos clients Informer nos clients sur nos différents produits, outils et services Conseiller la clientèle en cas de problèmes techniques Répondre aux différentes demandes par email Effectuer les rendez-vous clientèle Votre profil Vous possédez une formation commerciale (CFC ou maturité) et/ou une expérience préalable dans le domaine bancaire (idéalement 1-3 années dans un Front Office). Nous considérons également pour ce poste un jeune diplômé universitaire avec des connaissances en finance de marché et à la recherche d'une première expérience dans le domaine bancaire Vous souhaitez maintenant développer vos compétences commerciales en collaboration avec des experts, leaders dans leur domaine (Informatique, Trading, Back Office) De langue maternelle française, vous maîtrisez parfaitement l'anglais, l'italien est un plus Doté d'un sens aigu du service, vous aimez le contact clientèle et savez faire face avec calme à des situations complexes Flexible sur vos horaires de travail, vous êtes disposé à travailler ponctuellement jusqu'à 22h

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Vos tâches Assurer le contact téléphonique avec nos clients Informer nos clients sur nos différents produits, outils et services Conseiller la clientèle en cas de problèmes techniques Répondre aux différentes demandes par email Effectuer les rendez-vous clientèle Votre profil Vous possédez une formation commerciale (CFC ou maturité) et/ou une expérience préalable dans le domaine bancaire (idéalement 1-3 années dans un Front Office). Nous considérons également pour ce poste un jeune diplômé universitaire avec des connaissances en finance de marché et à la recherche d'une première expérience dans le domaine bancaire Vous souhaitez maintenant développer vos compétences commerciales en collaboration avec des experts, leaders dans leur domaine (Informatique, Trading, Back Office) De langue maternelle française, vous maîtrisez parfaitement Doté d'un sens aigu du service, vous aimez le contact clientèle et savez faire face avec calme à des situations complexes Flexible sur vos horaires de travail, vous êtes disposé à travailler ponctuellement jusqu'à 22h

Head Compliance, Risk and MLRO Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description Dual reporting to the CEO Singapore and the Chief Legal Officer in Gland, Switzerland, the candidate will be responsible for the following: A senior role in the managing of the Compliance function as an MAS licensed firm Acting as the primary MAS liaison officer, registered MLRO and DPO Establishing and oversight of the implementation of SQPL’s local and group compliance and AML-CFT policies, procedures, systems and controls, including reviewing and updating as appropriate based on MAS and FINMA/Group requirements: Responsible for the review and lodging of STRs Updating such documents on an annual and on-going basis Identify, manage and report on key compliance risks using the prescribed risk based approach Responsible for the review of client on-boarding, review of KYC DD, AML, SoW and SoF, and appropriate CDD files in accordance to MAS and Group requirements Manage and adhere to the reporting timetable of the following: Quarterly AML Risk Analysis MAS regulatory reports and Compliance returns Act as the Compliance liaison point with Group, with regular update calls / communications Embed a culture of compliance across the firm and support Senior Management Conduct training on Compliance Induction, Ethics, AML, Bribery, Sanctions and all relevant compliance and AML policies and regulations as appropriate Partner the business in an advisory capacity to provide solution-oriented advice on business compliance issues Provide advice and guidance to the business on transactions, to ensure operations are within the sanctions regime of the UN, OFAC, FATF and other applicable rules and procedures Provide guidance and training to staff on the appropriate implementation of compliance relevant rules, laws and standards Responsible as the appointed MLRO for analysing transactions and, where necessary, filing of STRs to the relevant Singapore authorities Continuously review compliance policies, procedures and communications from regulators so as to ensure the firm remains compliant and documents are kept up-to-date Monitor effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure Act as the key contact point for communications with the regulator, build and maintain an effective working relationship with regulator so as to mitigate compliance risk Supervise, manage and develop the Compliance team members Maintain the policy suite for SQPL including but not limited to Compliance Manual, Risk Management Policy, Data Protection Policy, BCP Policy, etc Annual updates of Business Impact Analysis and maintenance/update of risk registers for the entity Submission of relevant reports to the Internal Controlling and Risk Department in the Head office and respond to ad-hoc queries from Group Qualifications Ability to communicate effectively in a verbal and written form in English and Mandarin At least 10 years’ experience in Legal / Compliance roles with MAS regulated entities in Singapore At least a first experience in management Relevant Compliance-related certificates and qualifications, including MAS relevant courses and attestation is a plus Head Compliance, Risk and MLRO

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don-t be shy, apply! Job Description We are looking for an Business Support Assistant to reinforce our Institutional FX Desk within our Global Sales HQ department. Your daily job will be as follows: Support the Institutional FX Sales with onboarding of new clients. Daily monitoring of smooth execution and settlement dashboard and coordination of solution. Assist Sales initial contact with the prospects and onboarding initiation, as well as continuous follow up in until submission of the application to compliance. Provide full support to Sales team members to ensure a high service level and meet the team targets. Handle incoming calls from prospects, clients and other departments. Handle general internal and external correspondence and mailing. Conduct periodic customer due diligence reviews. Coordinate with other departments (Legal and Compliance, FXBO, Payments) all operational day to day questions. Assist Sales to prepare Expos and Conferences, follow up after the event with leads. Do Market research together with Sales. Other administration/sales tasks as assignment from Line Manager. Qualifications Graduated from a Bachelor or a Master in Economics, Finance, Management or Business Administration. Turkish and English speaker (mother tongue or fluent), working proficiency in French, any other language is a plus. A previous experience of minimum 1 year in customer care or relationship management, in a financial services context, is mandatory. Rigorous, great sense of priorities and excellent organizational skills. You have a talent in efficiency and strong communications skills. You have an open-minded, team-oriented spirit and you are capable to work under pressure. You are Swiss citizen or hold a work permit.

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description As a Compliance Assistant, you will be part of the Compliance Department, you will have multiple tasks, which include: Review of client’s account opening requests of private clients from an AML/CTF standpoint (AMLA, AMLO-FINMA, CDB) Review of tax compliance aspects, such as FATCA and CRS (automatic exchange of information) Contribution in drafting internal memos and procedures Participation in reviews of key clients Participation in key regulatory projects Optimization of internal processes and guidelines Support and advice to the Front line and management Qualifications Bachelor or Master Degree, preferably in Laws or in Economics Minimum 2 years of experience in the Compliance field Excellent command of English and French (German is a strong asset) Analytical and methodological approach Very good communication skills Strong team player who enjoys working in multicultural, dynamic, technological and international environment

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success We are seeking a motivated Junior Database Administrator (DBA) to join our dynamic team. In this role, you will manage and maintain our critical databases, including Oracle and PostgreSQL, while contributing to automation and efficiency through Python and Ansible scripting Key Responsibilities Administer, monitor, and maintain Oracle and PostgreSQL databases Perform routine database maintenance tasks such as backups, recovery, and optimization Develop and enhance automation scripts using Python and Ansible Collaborate with cross-functional teams to ensure database security, availability, and performance Participate in database design and implementation for new projects Troubleshoot and resolve database-related issues promptly Stay updated with emerging database technologies and best practices Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field Basic knowledge of Oracle and/or PostgreSQL databases (experience is a plus) Scripting skills in Python and familiarity with Ansible for automation tasks Understanding of database management concepts such as indexing, partitioning, and replication Strong problem-solving skills and attention to detail Eagerness to learn and adapt to new tools and technologies Excellent communication skills and a collaborative mindset

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don-t be shy, apply! Job Description As Recruiter, you will be responsible to cultivate relationships with applicants and line managers, and to manage a rigorous selection process seamlessly and efficiently. What you will do: Manage global recruitment processes for multiple positions (Marketing, Product Strategy, IT): profile definition, sourcing, selection process (position advertisement, resume review, phone interviews, and onsite interviews), references, offer negotiations, hiring and follow up during the trial period, You will contribute to the definition of the recruitment strategy, including job posting optimization, and digital and non-digital employment marketing, You will be full owner of your recruitment process and the main point of contact for hiring managers and department directors to advice and coordinate hiring needs, understand the requirements and collecting manager-s briefs, Analyze the trend on the job market and give recommendations and salary benchmarks, Participate in various HR projects (recruitment strategies, Employer Branding, best practices, etc.). Qualifications Graduated from University, with a degree in Business Administration, Human Sciences, Marketing, Communication, or equivalent, You have a first experience in recruitment, ideally in a recruitment agency or in house, Proven track record in sourcing (Linkedin, JobUp,-), Fluency in English with excellent written skills is a must. You have an experience in supporting hiring managers, process-building, planning and execution, working under tight deadlines, You are able to work independently and have the drive and energy to thrive in a results-focused, fast-paced, entrepreneurial environment, You have strong communication skills and interpersonal skills.

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description You will be responsible to support the team professionally in all kind of recruitment matters and specifically talent acquisition. It means actively looking for candidates, contacting and bringing them on the path to joining us. , This opportunity provides training, hands-on practical work and exposure to the recruitment life cycle in an open and fast growing environment Actively sourcing and screening candidates on professional networks mostly for technical positions (Development Engineer, IT) but also other roles in our organization Contacting people, inciting them to engage in the recruitment process and providing great candidate experience Being involved in the recruitment process: drafting and posting engaging job descriptions, in-depth sourcing of candidates using recruitment tools, pre-screening Take part in the development of ongoing creative and cost-effective sourcing strategies Participate in projects related to Talent Acquisition (i.e: sourcing challenge, Employer Branding, etc.) Qualifications Graduated from University, with a degree in Human Resources, Business Administration, Human Sciences, or equivalent You have a first similar experience in Talent Sourcing in a recruitment agency or in house, preferably in the technology industry You have a broad understanding of search methods incl. social networks (e.g. LinkedIn) as well as boolean searches You are curious, eager to learn and like problem-solving You have excellent writing and verbal skills in English, French is an asset

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Humans of Swissquote Join our to challenge the code and bring your expertise on cutting-edge Fintech projects such as eTrading, eForex, Robo-advisory, cryptocurrencies,and more., Our Tech stack is 100% Cobol free! See: Java, Spring, Hibernate, JavaScript, TypeScript, React, Docker, Kubernetes... and we always try to find the best tools for the right needs., Have a look at our ! Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era., Yuh is the brainchild of two of Switzerland’s largest banks: PostFinance and Swissquote. With their solid reputation as well as their innovation to serve forward-thinkers, Yuh has it all Are you ready for an exciting journey with us? We're more than just an app; we're a revolution. Be part of our amazing team of people from all over Switzerland and take your career to the next level in a cool, vibrant company. Follow us on TikTok, Instagram, and LinkedIn to see what we're all about and meet our awesome crew! We are seeking a Software Engineer who is focused on delivering high-quality software. If you see yourself as a Craftsman, who enjoys designing, brainstorming reviewing and testing, then this is the right place for you! As a Software Engineer, you will be developing and maintaining software systems and integrating with third parties You will be part of a functional team that develops the Yuh mobile application The main stakeholders are Yuh product management, product design and marketing. Other stakeholders are various Swissquote trading, IT, software engineering teams and third parties What will you do here ? Participate actively in the under your team supervision by creating efficient and reliable code development of the products Work closely with financial experts to and discuss possible solutions and alternatives to embed their requests gain first-hand experience Keep yourself up-to-date on the and contribute actively to the of the team cutting-edge technologies technical choices Coordinate and organize the and their deliveries Provide to our internal and external users support on the applications Use modern to ensure the quality of the applications of experience in development of production-ready applications Experience in and willing to learn the open source frameworks , and Knowledge of services Knowledge of , , , and (Oracle, PostgreSQL, Redis) Knowledge of system Familiar or willing to work with and Knowledge of architectures Familiar or willing to work with test-driven development: , , etc Solid and abilities analytical problem-solving Interest in Methodology Agile Good communication, team player, rigorous and autonomous Experience in banking is a plus Fluent in English

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Within our Back-Office department, you will be part of the Institutional Settlement – Trades Settlement – Securities Lending Team: Responsabilities Processing of transfer operations (all asset classes), global markets (RFP and DFP) Processing of trades (all asset classes), global markets (RVP and DVP) Processing of physical shares Processing/monitoring of Securities Lending activity Conduct reconciliation/investigation related to securities and/or cash Daily contacts and monitoring with counterparts and custodians Daily usage of SWIFT messages MT54 /MT76 /MT599 Usage of Telekurs, Bloomberg, GTMatch, GTExchange, T24, external portals and internal tools CFC in banking environment as a minimum An experience in a back-office; Very good knowledge of securities Fluent in French and in English; German would be a plus You have a strong command of the Microsoft Office suite (Excel, Word) and demonstrate a keen interest in enhancing technical tools, optimizing processes, and driving internal projects forward You are stress resistant and you have a good learning capacity Ability to prioritize and deliver on multiple tasks in a deadline-driven environment As a team player and with excellent communication skills, you want to join a dynamic team Located and the lake, our Headquarters gathers of our employees: young ( average), multicultural () and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, policy, , and even... a for after-work moments

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Are you eager to take up a new challenge? Join the Compliance Department as a Compliance Officer in the Compliance Support and Sanctions team. You will have multiple tasks and on top of sanction topics, you will be exposed to a wide range of Compliance activities on the financial security aspect. Your role will include: Sanctions: Support and advise other compliance officers on sanction related topics Regulatory watch on sanction news impacting the bank and analysis of the impact on our client database Prepare the various reports aimed at piloting the Compliance activity Contribute to the bank’s monitoring of key risk indicators Support ad hoc reporting requests: special requests, audits, regulatory reviews etc Data Analysis: identify, collect, clean, analyse and interpret the result of your analysis Assist in managing the various projects impacting the Compliance department Drafting of internal memos and presentations Support and advice to management Optimization of internal processes and guidelines Qualifications Good knowledge in Swiss banking and financial laws, expertise in Financial Sanction is a plus Analytical and methodological approach Very good writing and communication skills in French and English (German language is a plus) Excellent communication and collaboration skills Excellent command of Powerpoint Proficient with Excel (VBA), Tableau, Business Object and ability to prioritize tasks and manage high workloads Strong team player who enjoys working in multicultural, dynamic, technological and international environment Bachelor or Master Degree in Laws or Economics with appetite for data crunching and analysis OR Bachelor or Master Degree in Engineering/Data management with appetite for Compliance and regulatory topics 3 to 5+ years of experience in the financial industry Located and the lake, our Headquarters gathers of our employees: young ( average), multicultural () and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, policy, , and even... a for after-work moments

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success We are looking for a Disputes and Fraud Detection Officer to join our expanding business operations team. The successful candidate will have excellent communication and organizational skills and an acute sense of attention to detail RESPONSIBILITIES Effectively communicate with our internal customer support team in order to resolve dispute requests Process dispute related transactions in the respective internal and card scheme systems (Visa and MasterCard platforms) Review of card transaction monitoring alerts to flag or identify suspicious activity outside the normal pattern and activity Investigate and take immediate action on alerts, notifications and reporting to always ensure compliance Resolve issues on behalf of card holders in support of dispute resolution processing, compare alternative actions and decide on appropriate approach Respond to requests in relation to transactions Maintain all investigation records and case outcomes Develop and maintain strong working knowledge of all relevant card scheme rules and regulations Explore new ways that can help improve existing fraud strategies Continuously learning and improving on product and job knowledge REQUIREMENTS Minimum of 2 years’ experience in banking operations department Knowledge of Visa and MasterCard dispute rules and regulations is highly preferred and will be considered a strong asset Excellent communication skills, both written and verbal in English and French Exceptional organizational skills and attention to detail Strong analytical abilities Capability to think out of the box Able to work within a team Able to manage stress and work with high volumes

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description Provide administrative support to the corporate clients’ onboarding team Responsible for the team’s mailbox Handle of client’s account modification requests (e.g. change of authorized signatories, controlling persons, directors, address etc.) Preparation and filing of clients’ files Perform online due diligence (e.g. screening tools, Google searches) Support and advice to other teams Contribution to drafting of internal memos and procedures Possibility to handle corporate account opening applications from AML, crossborder and tax compliance perspectives Qualifications Good knowledge of banking documentation Minimum 2 years of experience in the financial industry in a similar role Experience in Central Data is a plus Bachelor or Master in Laws or in Economics Eager to learn and ready to take on challenges Ability to multi-task and work under pressure Analytical and methodological approach Excellent communication, organisation and collaboration skills Excellent command of English and French Strong team player who enjoys working in multicultural, dynamic, technological and international environment Located and the lake, our Headquarters gathers of our employees: young ( average), multicultural () and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, policy, , and even... a for after-work moments

Building the bank of tomorrow takes more than skills It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success We are seeking a highly motivated and experienced Technical Program Manager to lead and deliver complex, cross-functional projects at scale. In this role, you will be responsible for coordinating projects across multiple technical departments, including IT, Software, Data Management, Application Resilience, and more. You will work closely with stakeholders to ensure projects are delivered on time, within budget, and to the highest quality standards Responsibilities: Lead all phases of the project lifecycle, from initial requirements gathering and scoping to deployment Develop and maintain detailed project plans, including schedules, budgets, resource allocation, and risk mitigation strategies Coordinate and manage internal and external resources, ensuring projects stay on track and within scope Monitor project progress, identify potential roadblocks, and proactively address challenges Adapt project plans as needed based on changing priorities and unforeseen circumstances Build and maintain strong relationships with clients and stakeholders, providing regular updates and addressing their concerns Ensure adherence to project management methodologies (Agile, Scrum, PMI) and best practices Collect, analyze, and report on project data to track progress and identify areas for improvement Qualifications Bachelor's degree in Computer Science, Engineering, or a related field 3+ years of experience as a Project Manager, with a proven track record of successful project delivery Solid technical background in software development and related technologies Excellent written and verbal communication, presentation, and interpersonal skills Good organizational and time management skills, with the ability to prioritize effectively and manage multiple projects simultaneously between different product teams Strong analytical and problem-solving skills with the ability to make data-driven decisions Demonstrated ability to lead and motivate teams using Agility processes and principles Familiar with project management tools and methodologies (e.g., Jira, Confluence…) A collaborative mindset and a passion for working with others to achieve shared goals Leadership skills Interpersonal aptitudes Decisiveness Problem-solving skills

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description As the Associated-Director in the Middle Office department, you will be in charge of the Post-Execution team. Reporting directly to the Head Post-Execution Vice-Director, you will be in charge of the supervision of the operational activities and the people management in accordance with your senior management Leading and supporting a team: Fostering a positive work atmosphere where employees feel motivated, valued, and connected to the team and the organization Promoting collaboration, trust, and cohesion among team members Addressing any potential conflicts among team members to your senior management and/or HR Partner Supporting employee growth through training, mentorship, coaching, and advancement opportunities Leading the recruitment process with your Talent Acquisition Partner Ensuring new hires are properly introduced to the team, the organization, its culture, policies, and their specific roles Setting performance expectations, providing feedback, conducting performance reviews, and addressing any performance issues with the help of your Senior Management and HR Partner Conducting under performance process Lead the team's operational tasks : Booking and validation of trades of all asset classes (securities, forex, derivatives) with respect of value dates, creation and valorization of financial instruments, trade monitoring and reconciliation Conduct specific investigations (settlement issues or reconciliation breaks) Initiate and guide internal projects in order to improve internal tools and optimize processes Set up and follow-up of KPI's (workload, team performance and projections) Manage relationships with traders and counterparts Assist Senior leadership in the strategic planning of the Middle Office activities Qualifications Minimum of 4 years track record in a Back-Office department Previous experience in a leadership role is an advantage Very good knowledge and previous experience in the Post-execution field Fluency in French and English Strong managerial skills, including the ability to lead, motivate, and develop team members to achieve objectives effectively Strong project management and problem-solving skills Ability to prioritize and deliver on multiple tasks in a deadline-driven environment Excellent communication skills, results-oriented, team player Located and the lake, our Headquarters gathers of our employees: young ( average), multicultural () and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, policy, , and even... a for after-work moments

Company Description Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential., , We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to , +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment In our Back-Office department, you will be integrated within the Corporate Actions – Income team Your main tasks : Manage Income transactions (Dividends, Interest) Manage tax announcement with Custodians related to Income transactions Manage mandatory corporate actions transactions (split, reverse split, mergers, acquisitions, etc.) Internal and external investigations about issues Follow up on reconciliation breaks Qualifications Banking or commercial training (CFC as a minimum, bachelor degree an asset) An experience in an Income and Mandatory Service is an asset Team spirit and good communication skills Reliable and capable to prioritize Capacity to assume multiple tasks, work under stress, and adapt in a continuously changing environment Fluent in French and English Computer skills (MS Office, Outlook, etc.)

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don-t be shy, apply! Job Description You will be joining the IT Platform Automation team, whose role is to work closely with cross-functional teams to identify automation opportunities, streamline processes, and enhance overall operational efficiency. Your expertise will guide the organization towards a more agile and responsive IT environment. As a part of this team you will evaluate and implement scalable and secure automation frameworks and solutions to meet organizational needs. You will help build the Self-Service IT, where stakeholders interface with cloud consoles and leverage hybrid cloud services to interact with the internal cloud platform. This role requires a deep understanding of Infrastructure-as-Code, automation platforms, cloud technologies and operational paradigms. The ideal candidate will possess strong analytical skills and solid experience in both software development and infrastructure/middleware management. Responsibilities Build & maintain the Kubernetes-based internal cloud platform and continuous delivery pipeline. Develop and maintain the internal developer platform with Inventory, APIs, CLIs, and config-as-data, offering self-service capabilities. Automate and standardize platform and IT processes to reduce manual toil and improve efficiency. Qualifications Minimum BS/MS in Computer Science or a related technical field involving programming (e.g., physics, mathematics), or equivalent experience. Strong experience with Kubernetes, including extensions such as ArgoCD, Istio, and 3rd-party operators in general. Experience with GitOps, IaaS and configuration management tools such as Ansible, Terraform, Github Actions, etc. Proficiency in Python and/or Typescript. Knowledge of Java, Rust or Go would be appreciated. A systematic approach to problem-solving, strong communication skills, and a sense of ownership and drive. Preferred Understanding of IT systems, infrastructure, procedures, operational protocols and incident response. Ability to learn, understand, and work quickly with new emerging technologies, methodologies, and solutions in the IT technology space. Excellent written and verbal communication skills in English, French is an asset.

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential., , We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to , +500’000 clients, through our performant and secured digital platforms Job Description Are you eager to take up a new challenge? Join the Compliance Department as a Compliance Officer in the Onboarding Corporate Team. You will have multiple tasks which include: Due diligence on account opening requests Review of client’s account opening files (e.g. corporate structures such as collective investments schemes, financial institutions, trusts, asset managers, active/passive entities) from an AML/CTF (AMLA, AMLO-FINMA, CDB) and sanction standpoint Review within the account opening process of tax compliance aspects, such as FATCA and CRS Drafting of internal memos and contribution to the drafting of procedures Optimization of internal processes and guidelines Participation in key regulatory projects Review of client’s account modification requests (e.g change of authorized signatories, directors, correspondence address etc.) Support and advice to the Front line and management Qualifications Bachelor or Master Degree preferably in Laws/Economics or an accomplished apprenticeship in the financial industry 1 to 3 years of experience in the financial industry A Certificate in collective investment schemes is a very strong asset as well as knowledge and practice in European collective investment schemes (UCITS, AIFs, PIFs, SPV, SPC, Limited partnership) Knowledge of Swiss AML laws (AMLA, AMLO-FINMA, CDB) and other regulations (FinSA, FinIA, CISA) Eager to learn and ready to take on challenges Ability to multi-task and work under pressure Analytical and methodological approach Very good writing and communication skills in French and English (another language is an asset) Excellent communication and collaboration skills Strong team player who enjoys working in multicultural, dynamic, technological and international environment Located and the lake, our Headquarters gathers of our employees: young ( average), multicultural () and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, policy, , and even... a for after-work moments

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description To ensure uninterrupted service to our clients, you will need to monitor, troubleshoot, and actively maintain all our products and services. The ability to follow our internal procedures and escalate issues in a timely manner is paramount You will need to accurately record all incidents in our internal systems and actively follow up with other departments to ensure a smooth and rapid resolution of any incidents The candidate will also be responsible for responding to telephone calls and email inquiries from partners. The position requires the candidate to demonstrate level 1 to 3 support capabilities A good working knowledge of Linux and Microsoft Windows system administration is essential Any knowledge of JIRA and other tracking tools, as well as Java-based applications, would be beneficial You demonstrate analytical and troubleshooting skills and have the desire to continue investigations until the true source of the problem is identified Knowledge of Grafana/pyhton or any other code/script would be a plus You are fluent in English and French This position is ideal if you are proactive and very interested in learning more about finance and technology

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description You will join the IT department’s Corporate Services section, whose role is to provide the reliable working environment and productivity tooling that over 1000 employees need every day. On top of managing workstation OS and application delivery, this includes third-party applications run via public-cloud vendors as well as a fleet of on-premise servers and services This role requires a strategic thinker with a proven track record in driving cultural change, modernizing technology stacks, and delivering exceptional IT support services. Your expertise will play a crucial role in developing a customer-centric culture within your teams that will ultimately improve organization-wide productivity You will report to the Director of IT and work closely with IT architects and Performance Analysts to plan and execute the department’s long term technical objectives while providing reliable service for our customers Oversee workstation infrastructure, Microsoft servers and Endpoint management Foster a service-oriented, customer-first culture within your teams Develop and implement strategies to improve internal clients’ productivity Establish SLOs and KPIs to measure service efficiency and performance Manage your budget, identify cost savings and process improvement opportunities Oversee operational concerns, ensure efficiency of on-call and support roles Minimum: Notable experience in capacity planning, budgeting and long term strategic planning 10+ years of experience in IT infrastructure management, with at least 5 years in a leadership role Proven experience in driving cultural change and modernizing infrastructure In-depth knowledge of IT service desk operations, endpoint management and Microsoft services Strong capability to develop long-term strategies that align with organizational goals Ability to manage multiple priorities and balance internal and business projects Experience with Windows Servers, Active Directory, Exchange, SharePoint and Microsoft Azure Proficiency in ITIL or other IT service management frameworks Comfortable with IaC tooling such as ARM templating, Ansible or Terraform Previously to management, worked in direct operational and support roles as staff Extensive experience in alternate industries such as telco, manufacturing, aviation or pharmaceutics

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don-t be shy, apply! Job Description Dedicated to a specific population, you will be responsible for: Processing administrative tasks related to the entire life cycle of an employee (entries, transfers, working permits, exits, work certificates, etc.), Conducting the payroll processes in collaboration with our external partner (data collection, controls and validations), Answering to various requests coming from the employees (holidays, payroll, attestation, illness, etc.), Providing support to employees and managers for any issues related to your field of knowledge, Coordinating the operations with external partners (insurance companies, pension funds, compensation service, unemployment office, etc.), Preparing HR audits and global HR controls, Providing support on HR projects. Qualifications You have previous experience of 2-3 years in a similar position and hold a Certificat d-Assistant en Gestion du Personnel or a Degree in HR, You demonstrate your rigor and sense of responsibility while managing your tasks, Client and solution oriented, you are dedicated to provide the best support to the employees while understanding and respecting the possible constraints, You possess strong organization skills and know how to prioritize your tasks in a changing and dynamic environment, You are fluent in English, any other language is an asset.

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Job Description Active acquisition of new Institutional Clients by different means, including own strong network Act as relationship manager for own clients as well as support Senior eFX Sales Provide a high quality service meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response through the customer's preferred channel of distribution Be a hard worker to meet personal and team targets Participate in conferences and expos Interact with different teams to resolve clients’ needs Qualifications 3 years experience in a sell side in Finance Bachelor in Economics, Mathematics or Finance Having a large network in Switzerland and abroad with high potential to be converted into bank clients Ability to communicate effectively in a verbal and written form in multiple languages, fluent business English being mandatory. Spanish working proficiency a plus Highly motivated and reliable personality able to work under stressful situations Good knowledge of Microsoft Office tools You have a talent in dealing with people and strong communications skills You are an ambitious self-starter, eager to achieve and exceed targets You have the ability to adapt yourself to a changing environment in a fast growing Bank You have an open-minded and team-oriented spirit

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential., , We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to , +500’000 clients, through our performant and secured digital platforms Job Description Are you eager to take up a new challenge? Join the Compliance Department as a Compliance Officer in the Onboarding Corporate Team. You will have multiple tasks, which include: Due diligence on account opening requests Review of client’s account opening files (corporate structures such as active and passive entities, financial institutions, asset managers, trusts, collective investments schemes) from an AML/CTF (AMLA, AMLO-FINMA, CDB) and sanction standpoint Review within the account opening process of tax compliance aspects such as FATCA and CRS as well as cross-border aspects Drafting of internal memos and contribution to the drafting of procedures Optimization of internal processes and guidelines Participation in key regulatory projects Review of client’s account modification requests (e.g change of beneficial owner, authorized signatories, directors, correspondence address) Support and advice to the Front line and management Qualifications Bachelor or Master Degree preferably in Laws/Economics or an accomplished apprenticeship in the financial industry 1 to 3 years of experience in the financial industry Knowledge of Swiss AML laws (AMLA, AMLO-FINMA, CDB) and other regulations (FinSA, FinIA, CISA) A Certificate in collective investment schemes is a plus as well as knowledge and practice in European collective investment schemes (UCITS, AIFs, PIFs, SPV, SPC, Limited partnership) Eager to learn and ready to take on challenges Ability to multi-task and work under pressure Analytical and methodological approach Very good writing and communication skills in French and English (another language is an asset) Excellent communication and collaboration skills Strong team player who enjoys working in multicultural, dynamic, technological and international environment

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential., , We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to , +500’000 clients, through our performant and secured digital platforms Job Description In our Middle-Office department, you will be working within the Card Management team Manage and fully leverage the entire stack of partners and card solutions provided by MasterCard, Wordline, Marqeta, and IDEMIA. Participate in workshops, regular meetings with our partners et be the first point of contact Deliver and implement high standards and practices to ensure PCI-DSS, auditability etc Manage the full life cycle, from the issuance to the termination of a card in support to the whole organization (such as case investigation, process and workflow improvement, chargebacks and dispute claim with Fraud Monitoring team etc.) Drive and support the automation in our internal tools for card management activity Business monitoring of the performance of the services, invoice and support migration initiated by the partners Qualifications You have minimum 3 years of experience in a banking operations department and a card management skills will be highly valued You have a good knowledge of Visa and MasterCard guidelines, dispute rules and regulations You are fluent in French and also have very good command of English You are stress resistant and you have a good learning capacity You have the capacity to assume multiple tasks, work under stress, and adapt in a continuously changing environment Exceptional organizational skills and attention to detail Strong analytical abilities You have a good communication, you are reliable and capable to prioritize You master the Office Pack (Microsoft Excel / Microsoft Word), and are generally interested in technical tools Located and the lake, our Headquarters gathers of our employees: young ( average), multicultural () and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, policy, , and even... a for after-work moments

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don-t be shy, apply! Job Description Team Mission and Stakeholders Are you passionate about automating build pipelines and improving developer experience? Join our platform team, Sofware Delivery Lifecycle, and help us supercharge the build and delivery of our cloud-based and bare-metal apps! We-re looking for a DevXp Software Engineer with solid development skills to provide essential toolings to developers to ensure our applications are qualitative and secure. Your main responsibilities : In this role, you will: Collaborate with Infrastructure and Application Resilience teams to enable Value stream teams in their CI/CD journey and adoption of our private cloud pipeline. Work with Software Engineers to improve their developer experience by shortening infrastructure set-up time and increasing deployment frequency, Design, implement, and maintain CI pipelines to automate the deployment of cloud-based apps, contribute to CD pipeline evolutions according to our quality and security hardening needs Participate in the migration of classic infrastructure to the cloud Administrate dev organization and generic rules and processes on our GitHub instance, as well as Nexus Administrate and evolve GIthub actions workflows for value stream teams Provide Level-3 support to value stream teams Qualifications At least 2 years of experience in Ops, DevOps, SRE, Software Engineering, or related roles, Strong understanding of CI/CD pipelines (Jenkins / GitHub Actions) and experience in automating deployments, Hands-on experience with container technologies like Docker and Kubernetes, Solid skills in Bash or other shell scripting languages, Hands-on working Experience in one or more of the following languages: Java, Python. Nice-to-Haves Experience with Nexus administration Experience with SonarQube administration Experience with Argo CD, Rollout, Workflows, Experience with Service Mesh (Istio, Linkerd) Experience with Java (particularly using Maven plugins for build automation and Spring Boot ), Familiarity with cloud platforms (AWS, Azure, GCP) and experience working in cloud-native environments, Certified Kubernetes Application Developer ( CKAD ) or equivalent experience with Kubernetes clusters, Knowledge of observability and monitoring tools such as Prometheus, Grafana, or Elastic Stack. Knowledge of Infrastructure as Code (IaC) using tools like Terraform, Ansible, or Puppet, Networking fundamentals understanding (DNS, TCP/IP, load balancing) in a cloud context. Who You Are self-starter who enjoys automating tasks and improving processes, A collaborative team player who enjoys working cross-functionally with development and infrastructure teams, Fluent in English (French is a plus) Passionate about technology and eager to stay up-to-date with cloud innovations

Description de l'entreprise Construire la banque de demain exige bien plus que des compétences., Il faut être « ALL IN »., Cela signifie combiner les différences pour imaginer, discuter, coder, développer, tester, apprendre... et célébrer chaque étape ensemble. Motivé.e ? Viens libérer ton potentiel en rejoignant Swissquote, leader de la banque en ligne en Suisse Grâce aux talents de nos 1200 employé.e.s, nous permettons à plus de 500 000 clients de trader, investir et gérer leur argent sur nos plateformes digitales performantes et sécurisées Certifiés « Great Place to Work » en 2024, nous sommes fiers de faire évoluer nos équipes dans un environnement flexible, sans code vestimentaire et au sein d'équipes multiculturelles., Notre croissance continue, alliée à une solide stabilité financière, offrent de réjouissantes perspectives en termes de développement de carrières., Rejoins nous ! Envie de découvrir une banque de l’intérieur et de vivre une expérience apprenante unique en Suisse ?, En nous rejoignant en tant qu’apprenti.e, tu embarques pour un voyage de au sein des différentes équipes qui font de Swissquote, le leader de la banque en ligne en Suisse Viens explorer notre univers en suivant un parcours de formation complet et varié. Guidé.e par un.e maître d’apprentissage, tu vas passer au sein de différentes équipes (IT Service Desk, Applications bancaires, Réseau & Sécurité, etc…) pour apprendre leurs principaux métiers et réaliser des missions concrètes. Après ces 4 années avec nous, tu seras en mesure de t’orienter vers le job que tu as le plus aimé plusieurs sessions de 3 à 6 mois En complément de notre formation pratique, tu pourras également suivre les cours spécialisés et de culture générale de ., , Et ce n’est pas tout ! Nous t’offrons également de super avantages, comme le demi-tarif payé ou des offres préférentielles pour le sport (fitness, escalade, football…)., , En rejoignant Swisssquote, tu intégres plus qu’une entreprise mais un environnement de travail jeune (35 ans de moyenne d’âge), divers (70 nationalités différentes) et amical (pas de dress code obligatoire) Tu viens de terminer ta scolarité obligatoire ? Tu parles français couramment ? Tu as de bonnes bases en anglais ? Tu sais te montrer dynamique et volontaire ? Tu réunis toutes ces qualités ? N’hésitez pas à postuler en ligne avec votre dossier complet :, - CV, - lettre de motivation, - bulletin de notes des trois dernières années Informations complémentaires Pourquoi ton apprentissage à Swissquote ? Formation diversifiée et complète dans le domaine bancaire Opportunité d’acquérir une expérience professionnelle dans une entreprise innovante, multiculturelle et en pleine expansion Partage et échange d'expériences avec notre communauté d’environ 25 apprenti.e.s en poste à Swissquote

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success You will join the IT Department's Network and Security team, whose role is to design and operate Datacenter/WAN/Campus network infrastructure for the bank, as well as key security elements like firewalls The ideal candidate will possess deep expertise in network protocols, network architecture and linux-based network operating system and have a strong appeal for automation. Your expertise will help guide your team to improve their stack and work towards providing Infrastructure as a Service With your team, you will work closely with IT architects and Performance Analysts to plan and execute the department’s long term technical objective of providing AWS-like cloud capabilities on-prem Design and implement scalable and programmable datacenter fabric, core network and internet peering Modelize and operate Campus and WAN network Elaborate and implement firewall infrastructure, collaborate with IT Security team to match the company's security needs Automate using frameworks such as Ansible or Terraform Maintain the infrastructure and participate to day-to-day operational tasks, define capacity planning, perform system upgrades and configuration changes Monitor performance, identify issues and implement solutions to prevent downtime Provide advanced troubleshooting and technical support for network/security issues Collaborate with engineers to ensure systems are designed to meet business needs Participate in the on-call shifts Qualifications Minimum Qualifications 7+ years of experience in IT infrastructure management Proven experience in managing complex network infrastructure, such as EVPN-VXLAN fabric Strong understanding of server infrastructure, cloud computing, and cyber-security Excellent interpersonal skills, capable of working with multi-functional technical and business teams, along with different levels of management to influence decision making Preferred Qualifications Experience with Linux-based network operating system, such as Cumulus Linux or SONIC Expertise in routing protocols (MP-BGP/OSPF/EIGRP) Proven experience in firewalling (Palo Alto/Forcepoint/Fortigate/Checkpoint) Proven experience in automating network configuration and reducing toil Proficiency in Python or GO Proven experience dealing wih Kubernetes infrastructure Comfortable with Infrastructure as Code tooling (Ansible, Terraform, Git, etc...)

Description de l'entreprise Construire la banque de demain exige bien plus que des compétences., Il faut être « ALL IN »., Cela signifie combiner les différences pour imaginer, discuter, coder, développer, tester, apprendre... et célébrer chaque étape ensemble. Motivé.e ? Viens libérer ton potentiel en rejoignant Swissquote, leader de la banque en ligne en Suisse Grâce aux talents de nos 1200 employé.e.s, nous permettons à plus de 500 000 clients de trader, investir et gérer leur argent sur nos plateformes digitales performantes et sécurisées Certifiés « Great Place to Work » en 2024, nous sommes fiers de faire évoluer nos équipes dans un environnement flexible, sans code vestimentaire et au sein d'équipes multiculturelles., Notre croissance continue, alliée à une solide stabilité financière, offrent de réjouissantes perspectives en termes de développement de carrières., Rejoins nous ! Envie de découvrir une banque de l’intérieur et de vivre une expérience apprenante unique en Suisse ?, En nous rejoignant en tant qu’apprenti.e, tu embarques pour un voyage de au sein des différentes équipes qui font de Swissquote, le leader de la banque en ligne en Suisse 3 ans Viens explorer notre univers en suivant un parcours de formation complet et varié. Guidé.e par un.e maître d’apprentissage, tu vas passer au sein de différentes équipes (Compliance, Paiements, Backoffice, Vente, Service Client, etc…) pour apprendre leurs principaux métiers et réaliser des missions concrètes. Après ces 3 années avec nous, tu seras en mesure de t’orienter vers le job que tu as le plus aimé En complément de notre formation pratique, tu suivras également les cours spécialisés bancaires au CYP (Challenge Your Potential) et de culture générale à ., , Et ce n’est pas tout ! Nous t’offrons également de super avantages, comme le demi-tarif payé ou des offres préférentielles pour le sport (fitness, escalade, football…)., , En rejoignant Swisssquote, tu intégres plus qu’une entreprise mais un environnement de travail jeune (35 ans de moyenne d’âge), divers (70 nationalités différentes) et amical (pas de dress code obligatoire) l’école professionnelle commerciale Tu viens de terminer ta scolarité obligatoire ? Tu parles français couramment ? Tu as de bonnes bases en anglais ? Tu sais te montrer dynamique et volontaire ? Tu réunis toutes ces qualités ? N’hésitez pas à postuler en ligne avec votre dossier complet :, - CV, - lettre de motivation, - bulletin de notes des trois dernières années Informations complémentaires Pourquoi ton apprentissage à Swissquote ? Formation diversifiée et complète dans le domaine bancaire Opportunité d’acquérir une expérience professionnelle dans une entreprise innovante, multiculturelle et en pleine expansion Partage et échange d'expériences avec notre communauté d’environ 25 apprenti.e.s en poste à Swissquote

Building the bank of tomorrow takes more than skills It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together Share our vibes? By joining Swissquote, you will become a member of the sector’s leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative teamwork, leadership and responsibility We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1’000 employees work in a flexible way, without dress code and in multicultural teams By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success We are looking for a to join our Legal Department at Swissquote Bank Ltd at its headquarters in Gland, Switzerland Legal Assistant (100%) This role is a multi-disciplinary function within the Legal Operations team helping the Legal Department in optimizing the delivery of its services. Your tasks will be diverse and include for example the following: Main task: Handling requests from the various judiciary authorities, such as state attorneys or FINMA (including clarifications within the bank and the correspondence with the authorities) Management of data bases used by the Legal Department, participation in knowledge management projects Supporting the Legal Officers in the management of larger various cases if necessary Handling customer information requests (data protection) Handling written correspondence with third parties Various other tasks, for ex. coordination of legal translations Qualifications You have completed a basic economic education (“CFC” or another title deemed equivalent) or have obtained a university degree You have a minimum of at least 2 years of work experience You are fluent in French (level C.2 / mother tongue) and have at least very good knowledge of German (minimum B2, written and spoken) and good knowledge of English (B1) You have excellent analytical skills and are keen to understand the context of the tasks you are treating You have an excellent sense of organization, autonomy, rigor and reliability You are dynamic and have team spirit You have excellent communication skills Proficiency in Excel would be a plus Head Compliance, Risk and MLRO

Building the bank of tomorrow takes more than skills It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success Department Mission The Software Engineering Platforms department is dedicated to the customer journey at Swissquote. We define, analyze and bring to life the future of the client-facing solutions offered by Swissquote. We also maintain these applications to ensure the best experience for the client in his journey In close collaboration with the product strategy department, we are also the bridge between the company's growth strategy and the corresponding solutions in place, and are then the key players in bringing the defined vision to life By working hand in hand with the internal departments and the business that they represent, we make sure that we are always moving towards the needs of our customers and stakeholders The Banking section designs, develops and maintains all of our banking platforms (Client Management, CRM, Onboarding, Payments, Cards, Mortgage, Leasing and Crypto) You will be part of the Banking Conception team, working with 3 other product owners, 2 product designers, 2 proxy product owners and a project manager. The team's mission is to translate the company's strategy into feasible solutions and to drive the product's evolution together with the software engineering teams. Your team focuses on all aspects related to the banking business, building a strong relationship between our clients and Swissquote Your responsibilities: Use your functional knowledge on Microsoft Dynamics CRM modules to design how Swissquote will use the product Configure OOB features in CRM. Translate business problems to functional requirements Coordinate with partners (Microsoft, consultants) to satisfy stakeholders Facilitate workshops. Collect, analyze and document current business processes Provide guidance and support to clients during the implementation process, including training and troubleshooting on MS dynamic 365 product Create and maintain project documentation, including process flows, user stories, and use cases Knowledge on CRM Integrations, best practices, and DevOps Support business and development teams through knowledge sharing and mentoring as a subject matter expert for the product Optimize solution definition by staying aware of market and industry trends Provide vision and requirements guidance to the development team Qualifications Educational background: Master's or Bachelor's Degree Experience in the configuration of Dynamics 365 CRM modules, including sales, marketing, and customer service Knowledge of other Microsoft technologies: Power Platform, Azure, and related Microsoft technologies a plus Ability to thrive in a dynamic and entrepreneurial environment. Ability to work as a team member Excellent communication skills, both verbal and written Fluency in English, French and German is an asset Experience of facilitating workshops to gather and document user requirements and translate them into business processes and a product backlog Flexibility, critical thinking and the ability to engage with stakeholders at all levels - from the C-level to the end user Proven ability to share business knowledge and mentor other team members Experience as product owner, business analyst or similar is a plus

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success In your daily duties, you will: Ensure the highest levels of client satisfaction, by providing prompt support and resolution of issues and reliable execution of client instructions in a consistently courteous, friendly and polite manner Provide product and market information within the scope of ‘execution-only’ servicing Proactively identify opportunities to delight clients, and offer additional services that may be suitable for the client’s needs Coordinate activities with other representatives and departments, and contribute to the development of platform, service and procedure enhancements Understand and adhere to industry regulations and company policies, particularly with regards to MiFID, anti-money laundering, anti-terrorist financing and privacy Treat clients fairly at all times You have: Previous experience in achieving customer satisfaction, especially in a financial services context , preferred A strong interest for financial product and markets, including stocks, ETFs, investment funds, CFDs, derivatives, and cryptocurrencies Excellent communication – verbal and written – skills Fluency in English an German. French is also desirable A Bachelor’s degree or equivalent practical experience Familiarity with office software and phone systems a plus Prior experience in handling customer requests and complaints A proven passion for understanding, helping and servicing customers You are particularly skilled at listening, communicating, showing empathy, and being persuasive Additional Information A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more A great work environment in our offices located at Luxembourg’s Kirchberg financial district. Complementary fruit, tea and coffee Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more A role that can be a great jumping off point within the finance industry

Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success We are looking for a detail-oriented and proactive professional to join our Risk Management team. As a key member of the second line of defense, you will play a pivotal role in identifying, measuring, monitoring, and mitigating market and liquidity risks, ensuring alignment with the Bank’s risk appetite and regulatory requirements In this role, you will: Market Risk Management: Monitor market risk exposures, including interest rate, FX, and bond portfolios Develop and perform stress tests (e.g., IRRBB) and ensure compliance with regulatory limits Enhance the market risk framework and policy, ensuring accurate risk data and effective hedging activities Contribute to ICAAP and provide strategic insights to manage emerging risks Liquidity Risk Management: Assess risks related to funding, maturity mismatches, and liquidity buffers Monitor daily liquidity positions, ensuring compliance with LCR and NSFR requirements Develop and execute liquidity stress testing, policy enhancements, and contingency funding plans Prepare ILAAP and other key liquidity reports Additional Responsibilities: Contribute to ICAAP, Pillar 3, and Recovery Plan documentation Prepare regulatory and internal risk reports Support audits and reviews related to market and liquidity risks Lead or assist in risk-related projects and policy updates You have: University degree in Business Administration, Finance, Economics, or Risk Management Strong knowledge of CRR/CRD, IFRS, CSSF circulars, and EBA guidelines Proficiency in risk modeling tools (e.g., Python, R, SAS) and market platforms (Bloomberg, Reuters) Exceptional communication, analytical, and problem-solving skills Collaborative mindset with the ability to manage multiple priorities Fluency in English; French is an asset Additional Information A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more A great work environment in our offices located at Luxembourg’s Kirchberg financial district. Complementary fruit, tea and coffee Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more

As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth Job Description We are seeking an experienced Product Manager to join our team. The successful candidate will be responsible for overseeing product governance, ensuring regulatory compliance, and optimising our product offering. Key responsibilities include: Serve as the subject matter expert for traditional and alternative asset classes, providing comprehensive knowledge on product features, industry standards, and regulatory requirements Maintain and update Product Governance documentation to ensure accuracy and compliance. Conduct periodic controls and target market assessments as part of ongoing product oversight Perform market research and competitive analysis to inform product strategy. Analyse business metrics to drive data-informed decision-making Monitor and report on trends in retail investing, wealth management, and life insurance to inform product development and refinement Coordinate with internal teams to ensure effective product distribution and alignment with target market requirements. Promote product propositions across the organisation Develop and maintain partnerships with product manufacturers to enhance client experience and achieve commercial objectives Qualifications Minimum of 5 years’ relevant experience in wealth management, direct investing, or life insurance, with excellent knowledge of listed and unlisted investment products, as well as of EU financial laws (MiFID II, AIFMD, PRIIPs, EMIR) Fluent in English and French Advanced analytical, numerical, and problem-solving skills, with strong written and verbal communication abilities Proficiency in business intelligence software and Microsoft Excel; SQL knowledge is a plus Understanding of Financial Services practices and standards, particularly in retail investing Strong interpersonal skills with the ability to work collaboratively and independently at all organisational levels A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more

As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients We are looking for a new team member to join our Operations team to support the processing of payments and stock transfers Your Responsibilities : Complete cash and securities transfer processes accurately Manage account closures Monitor client margin positions Investigate client cash reconciliations Handle chargebacks Identify and propose process improvements Assist with regulatory reporting Your Profile: 1-3 years experience in financial services back-office operations Experience with transaction systems such as FED WIRE, SWIFT, and SEPA Familiarity with bank’s regulatory requirements including anti-money laundering obligations, privacy and data protection Previous experience of payments, card networks or securities transfers is an advantage Able to work in an English speaking environment. Any other language is an advantage Strong accuracy and attention to detail Critical analytical approach to problem solving Organisational and planning skills Flexible approach to work routines and schedules Strong written and verbal communication Strong team working skills