SCOTT Sports SA

Select how often (in days) to receive an alert: If you live and breathe Social Media, your next chapter starts here! SCOTT is looking for a creative, strategic, and data-driven Social Media & Community Manager to lead our global Bike presence across the most exciting digital spaces. We're seeking a seasoned social media expert with 4+ years of experience, who knows the unique dynamics of each platform and is ready to elevate our brand voice across Facebook, Instagram, TikTok, LinkedIn, Strava, YouTube, and beyond. This is an on-site role in Switzerland, ideal for someone who thrives in a fast-paced, collaborative, and international environment What you’ll do across platforms, shaping how the world sees and engages with SCOTT Create and manage aligned with marketing campaigns Oversee our presence across multiple channels – and keep us ahead of the curve on emerging platforms Build community: , and turn followers into a loyal community engage, respond, listen Collaborate with athletes, ambassadors, and creators to amplify our brand and tap into authentic UGC and turn insights into action – your decisions will be backed by data Analyze performance Optimize discoverability with smart SEO and platform-specific best practices Work cross-functionally with marketing, creative, PR, and digital teams Align with local markets to keep messaging consistent globally Get your feet dirty regularly in the natural habitat of our sports, e.g. at Mountain Bike World Cups, road or gravel races, shoots etc., and capture content What We’re Looking For Minimum in a professional setting. Experience in the sports, outdoor, or premium lifestyle sectors is valued 4 years of hands-on social media experience written and spoken. You must be a natural communicator Exceptional English skills A strong grasp of platform nuances – you know what works on TikTok vs. LinkedIn A storyteller at heart, with a strategic mindset and a pulse on culture A creative with an eye for visuals that align with our premium, innovative and technological brand positioning Comfortable with data and performance metrics – and using them to improve content Passionate about community-building and real-time engagement Experienced with content production and content publishing Comfortable and experienced with English copywriting Willing to approach the mission pragmatically, never being shy going out there aiming to capture content firsthand Ability to work on-site in Switzerland What We Offer A dynamic, international team environment at the intersection of sport, innovation, and creativity Opportunities to travel, collaborate with athletes and ambassadors, and participate in sports competitions and industry events A minimum of 4 days per week on-site, with the option of one day of home office per week 5 weeks of vacation per accounting year Discount conditions on products of the SCOTT group for personal use and family members Access to and a vibrant culture of daily active lunch rides, runs, swims, football, and gym sessions Discounted lunch in the personnel restaurant

Clear Select how often (in days) to receive an alert: Support the Apparel and Equipment Marketing Team in general, support the coordination and creation of publications such as workbooks, catalogs, the web launch, and support in the execution of the global marketing strategy across Bike and Wintersports segments. The person will also be helping the marketing team in the planning and creation of campaigns and marketing stories Support the Apparel and Equipment Marketing team for all kinds of product marketing related tasks Coordinate with Product Developer and Product Manager to gather relevant product information for product marketing Support the creation of content and help managing the entire workbook process Help coordinating the workbook organization process and the content such as bike and winter marketing texts, specs, imagery, technological information Work with content managers for original English copy and translation of materials Support with proof-reading in all categories Support organizing website content and help managing the entire web launch process Help planning and managing timelines for tasks and content completion for both bike and winter web launch in collaboration with web content managers and e-commerce marketing Manage back-end processes such as filters, technologies, categories, collections Control the content on the website; maintain/update product pages on the websites Support with Retail and Trade show marketing Our requirements Education in Marketing, Administration or Business Knowledge in online platforms (CMS) will be an advantage Fluent business English is a must, German is a plus Strong Communication and interaction skills High affinity and know-how of sport products and passion for outdoor sports

Clear Select how often (in days) to receive an alert: You’ll play a key role in supporting the growth of our e-commerce channel through effective merchandising, demand forecasting, inventory management, and actionable reporting Collaborating with key associates in the market and internal stakeholders to guarantee frictionless operational processes and optimized e-commerce revenues Responsible for interfacing with Sales team to ensure adequate and appropriate inventory to hit e-comm sales targets Plan and forecast annual e-comm sales targets according to internal and external data and trends analysis; communicate these targets to marketing team, and track and meet monthly (or more frequently) to manage progress Suggest and take necessary measures to ensure profitability and optimized stock levels with minimal holding costs Implement advanced demand prediction models, including statistical and machine learning approaches to improve accuracy Lead the integration of human judgement into forecasting processes through forecast value-add (FVA) methodologies Track key performance indicators such as inventory turns, margin performance, and demand forecast accuracy Manage customer experience by understanding needs, wants, and willingness to pay, gather information and data from relevant sources, identifying root causes and taking action to meet and surpass customer expectations Support administrative activities for the E-Commerce operations regarding catalogue management, product launches and promotions Collaborate intimately with sales, logistics and customer success team Liaise with the DTC key users in key countries Develop medium- and long-term strategic initiatives to enhance support to aid customer retention and revenue development Track and analyze product performance metrics Identify opportunities for upselling, cross-selling and assortment optimization EFZ (3-year apprenticeship) Minimum 2-years’ proven experience in a similar position Strong analytical skills Excellent Office 365 skills (Excel in particular) Know-how of Commerce Cloud and SAP S4 is an advantage Fluent in English, knowledge in German and/or French is an advantage

Clear Select how often (in days) to receive an alert: Deliver exceptional customer experiences for our Swiss market. To ensure that every customer interaction reflects the high quality and passion of our brands. Your mission is to build loyalty, increase satisfaction, and turn customers into loyal fans Serve as the primary point of contact for Swiss e-commerce customers Ensure continued high-quality customer service Proactively engage with customers to ensure satisfaction and resolve issues swiftly Responsible for daily management of all tasks related to customer orders Work closely with other teams (Logistics, Finance, IT etc.) Generate reports and analyses EFZ (3-year apprenticeship) Proven experience in customer success or e-commerce Good technical understanding Strong analytical and Office 365 skills SAP S4 and SAP Commerce knowledge is an advantage Excellent communication skills in German, French and English