As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients

Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth

Job Description

• The Sales Support Officer will play a crucial role in supporting our sales team by providing administrative and operational assistance. Key responsibilities include:
• Support the sales team in managing client accounts, preparing documentation, and coordinating with internal departments to ensure seamless service delivery
• Serve as a point of contact for clients and partners, addressing inquiries and supporting client meetings and presentations
• Conduct market research to identify potential clients and analyse market trends to aid in strategy development
• Maintain accurate records of sales activities and prepare account-opening documents for various clients
• Collaborate with a small, dynamic team to support overall business objectives and contribute to a positive work environment

Experience:

• Proven experience in a sales support or administrative role within the banking or insurance sectors
• Experience working with family offices and external asset managers is highly desirable
• Detail-oriented with a proactive approach to problem-solving and adaptability to a fast-paced environment
• Excellent communication skills, including spoken and written English; additional languages are advantageous
• Highly organised with strong interpersonal skills and the ability to work independently and as part of a team
• Demonstrated commercial acumen and understanding of client experience
• Professional manner with the ability to negotiate, influence, and maintain consistency in approach

Additional Information

• A chance to work in a high-performing team in a collaborative environment
• A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
• A great work environment in our offices located at Luxembourg’s Kirchberg financial district