Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don-t be shy, apply!

Job Description

After a training period on our technologies (Oracle, Perl, Python), internal systems and the trading world, you will :

• Assist numerous departments of Swissquote on issues relating to the technical aspects of our platforms.
• Proceed to the first step of investigation and solve complex and critical cases.
• Maintain, operate and update our customer databases using your SQL knowledge.
• Develop new automation tools to continuously improve the performance of the support of our banking systems
• Investigate issues for our clients and other departments
• Provide level 2 and 3 support for our clients
• Develop and optimize internal tools
• Provide complex databases extractions (SQL) for others departments
• Coordinate with development teams to solve critical cases
• Participate in the daily monitoring of our IT Systems by executing and implementing specific checks
• Be part of an on-call rotation to provide 24/7 support, ensuring incidents are addressed promptly and system downtime is minimized.

Qualifications

• Degree in Information Systems (for example Bachelor HES or similar) and a passion for IT

• Your skills set include the following: Windows/Unix/Linux environment, SQL and scripting (Python, Bash), Git

• Very good knowledge of French and Strong working knowledge of English (minimum B2)

• Strong problem solving skills and eager to work on critical systems

• A strong interest in the fintech/banking world as well as a strong sense of customer service

Nice to have 

• Banking or other financial services experiences
• A first professional experience