Building the bank of tomorrow takes more than skills. , It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential
We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms
Our +1000 employees work in a flexible way, without dress code and in multicultural teams. , By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment
We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success
Creating a motivating, productive, and safe environment by:
Fostering a positive work atmosphere where employees feel motivated, valued, and connected to the team and the organization
Promoting collaboration, trust, and cohesion among team members
Ensuring the vision and objectives are clear, and everyone understands how to contribute to the team's success
Addressing any potential conflicts among team members and facilitating resolution in a fair and constructive manner
Supporting employee growth through training, mentorship, coaching, and advancement opportunities
Ensuring new hires are properly introduced to the team, the organization, its culture, policies, and their specific roles
Ensuring fair compensation and promotions
Setting performance expectations, providing feedback, conducting performance reviews, and addressing any performance issues
Identifying and developing key talent to ensure continuity and readiness for other key positions within the team or the organization
Contributing to the creation of motivating career paths and skills development programs, and providing creative solutions to retain talent
Talent Development and Retention:
(hiring, termination, transfers, warnings)
Managing all main HR processes and guiding your Ads in dealing with it
Contributing to define, develop and implement the global of the Bank
Anti-Fraud and FinCrime Strategies
Proactively engaging with First line product and services stakeholders to advise on the design of systems, controls and risks pertaining to financial crime
Escalating and providing feedback to identified risks and issues to Senior Management and C-level
Cooperating with C-level management in defining to managing financial crime risks and making sure that they applied across the Bank / Validating that systems and controls adequately address financial crime related risks
Providing input to design and execution of financial crime
solutions, controls monitoring and testing programs
Coordinate the implementation of technical measures (e.g. implementation of corresponding additional scenarios in the monitoring) and process-related measures, where appropriate with third-party service providers
Providing input to for employees and define in collaboration with our Marketing Team all the & materials
Tracking the related and ensuring we are compliant with it
Monitor, identify, analyze and anticipate (i) general trends, (ii) root causes, (iii) the outcome of alerts, investigations and MROS reports as well as, more generally, (iv) problematic behaviours within SQB’s clientele with a view to strengthen on an ongoing basis SQB’s monitoring capabilities in the field of ML, TF and frauds (especially frauds committed by SQB's clients to the detriment of third parties)
Make corresponding in relation to the implementation of technical, process-related or commercial measures
His operational objectives is to contribute to the different Anti-Fraud Pillars of Swissquote:
Fraud Scoring
Use machine learning algorithms to detect anomalies and identify high-risk customers in real time
Enhance fraud prevention through dynamic risk profiling, ensuring legitimate users experience minimal friction while suspicious activities are flagged
Back-End Platforms & Internal Tools
Maintain or deploy AI-driven fraud detection tools like NetGuardians or others external solutions to monitor transactions and detect fraud patterns
Strengthen internal fraud monitoring systems by integrating cross-channel alerts and risk signals
Automate fraud detection workflows to enhance the efficiency of fraud analysts and investigation teams
Facilitate customer risk appetite features to allow users to customize security preferences
Enhance and strenghten in-app security measures, including for ex.:
Geolocation tracking for fraud detection
Device fingerprinting to prevent unauthorized access
Behavioral biometrics to detect suspicious user activity
Onboarding ID document validation (fake ID prevention)
Contribute to the Chargeback and Dispute in-app integration Project
Strengthen two-factor authentication (2FA) and biometric verification to secure digital interactions
Card Transaction Monitoring
Enable dynamic rule adjustments based on spending patterns, location, and merchant types
Integrate adaptive authentication mechanisms to challenge high-risk transactions while maintaining seamless customer experience
Implement AI-driven anomaly detection models to identify fraudulent transfers
Enhance fraud detection by incorporating network analytics, linking related fraud cases across different accounts
Threat Intelligence Leveraging OpenCTI
Collaborate to develop Thread Intelligence with IT Info Security Team to use OpenCTI to analyze, correlate, and validate cyber threats related to fraudulent activities
Continuously monitor the Group’s brand and key employees for abuse, phishing, and other attack techniques, ensuring systematic monitoring and takedown actions
Integrate threat intelligence insights with fraud detection models to proactively identify and mitigate emerging fraud schemes
Qualifications
Minimum of 10 years track record in Fin Crime and Fraud Prevention in Banking Sector or Fin Tech / Financial Services companies, with proven experience in system development, integration, and Security solutions
Previous experience in a leadership role for at least 5 years
Proficient in working with both relational and non-relational databases, with the ability to write and execute complex queries (e.g., ES|QL, SQL)
Proven experience in reporting and data analytics, with strong skills in data visualization, querying, and interpreting complex datasets to motivate business decisions. Good understanding and knowledge of AI technology, machine learning model is a plus
Excellent communication skills, both oral and written, with the ability to effectively interact with various stakeholders, experts, and third parties, including vendor management
Strong managerial skills, including the ability to lead, motivate, and develop teams to achieve strategic objectives effectively
Excellent interpersonal skills, results-oriented, adept at planning and organization
Excellent communication and presentation skills, with the ability to influence and inspire cross-functional teams