Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn- and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500-000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don-t be shy, apply!

Job Description

As a member of our Retail Sales HQ Department, you will integrate the Sales Support & Coordination Team. Guided by the team manager, your main missions will consist in conducting different support and coordination tasks for Department Heads and Regional Sales Managers. 

Role Description

• Assist the Sales teams in various sales administration tasks and account opening process.
• Provide full support to all Sales team members to ensure internal service level and client satisfaction.
• Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure smooth business operations.
• Support Department Heads with daily monitoring, reporting and validation.
• Centralize and assign incoming requests and tasks within Regional teams.
• Handle general internal and external correspondence and client enquiries.
• Contribute to improve systems and tools in internal project boards.
• Other administration/support tasks as assignment from Department Heads.
• Conduct periodic customer due diligence reviews.

Qualifications

• Graduated from a Bachelor or a Master in Economics or Finance.
• French and English speaker (mother tongue or very fluent), working proficiency in Italian, Spanish and/or German is a plus.
• A previous experience in Institutional support and/or relationship management, in a financial services context, is mandatory.
• Rigorous, great sense of priorities and excellent organizational skills.
• You have a talent in efficiency and strong communications skills.
• You have an open-minded, team-oriented spirit and you are capable to work under pressure.