Verity AG

The role Verity is seeking an Enterprise Client Success – Value Engineer who serves as the continuity point for our largest enterprise customers ($1B+ operations), guiding them from Value Identification in pre-sales through Value Realization in post-sales. You’ll facilitate use-case and value workshops, build collaborative business cases with executives, and tell crisp value stories that drive confident decisions, adoption, and expansion. What you’ll do Value Identification (Pre-Sales) • Facilitate discovery and use-case/value workshops with Operations, IT, and Finance to surface pains, quantify impact, and prioritize opportunities. • Translate findings into hypothesis backlogs, success criteria, and a measurable business case/ROI model models including risk assessment, scenario modeling (best/worst/most likely case), and multi-year value projections. • Lead tailored demonstrations that map capabilities to desired outcomes and executive priorities. Value Realization (Post-Sales) • Establish baselines, KPIs, and a measurement plan tied to the business case; stand up value dashboards and scorecards. • Conduct ongoing value tracking and reporting, with continuous measurement and adjustment of value metrics based on actual performance. • Perform competitive benchmarking against industry standards and peer organizations to contextualize customer achievements. • Orchestrate onboarding/adoption plans, change management, and champion networks to achieve time-to-value. • Support QBRs/EBRs that tell a compelling executive value story, confirm benefits, and align next-best actions. Value Strategy & Growth • Design customer value journey roadmaps with defined value milestones and early value realization strategies to build momentum. • Create value expansion roadmaps that identify sequential value unlocks and growth opportunities over time. • Develop executive presentation materials and compelling value narratives for C-suite audiences. • Provide value-based selling support to help sales teams articulate and defend pricing based on demonstrated value. • Provide data-backed recommendations for warehouse optimization and roadmap (people, process, technology). • Partner with IT on ERP/WMS integration requirements to ensure reliable data for value tracking. • Identify expansion pathways and influence bookings through value proof points, references, and benchmarks. • Feed learnings to Product, Marketing, and Sales to improve playbooks, collateral, and pipeline quality. How you’ll be measured • Value Realization (benefits vs. business case). • NPS and stakeholder satisfaction. • Churn / Gross & Net Revenue Retention (NRR). • Bookings Influence (expansion/upsell supported by value evidence). • Time-to-Value vs. plan. What you bring • 5–8+ years in Value Engineering, Enterprise Customer Success, Solution Consulting, or Transformation (SaaS, ERP/WMS, supply chain, automation). • Proven record facilitating use-case and value workshops and co-building executive-ready business cases. • Executive storytelling and presentation skills; able to craft concise and compelling value narratives for COO/CFO/CIO audiences. • Experience in customer value journey design and value milestone planning throughout customer lifecycles. • Familiarity with ERP/WMS environments and data requirements for measurement. • Data-driven mindset: fluent in KPIs, ROI/TCO, and sensitivity analysis; strong Excel/Sheets; BI tools (Tableau/Power BI) a plus. • Comfortable with Salesforce and Customer Success platforms (e.g., Gainsight/HubSpot). • Excellent facilitation, communication, and stakeholder management across Operations, IT, and Finance. Why Verity? Fully remote role with periodic invitations to company events held throughout the year. Fair market compensation with a clear path for growth. A great engineering culture with flat hierarchies, emphasizing joint responsibility, mutual trust, and support. Work with a skilled, high-achieving, experienced, and fun team, with ample opportunities for professional development and career growth. 401k match program Medical/dental/vision health benefits Flexible vacation policy Variable bonus program We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, nationality, religion, sexual orientation, gender, age, physical [dis]ability, gender identity, or length of time spent unemployed.

Our Team’s Mission To fuel Verity’s growth by creating and executing innovative, targeted marketing strategies that amplify our brand, engage key audiences, and support business goals. Through strategic planning, data-driven decision-making, and cross-functional collaboration, the marketing team positions Verity as a leader in the tech industry while delivering measurable results that align with sales objectives and market opportunities. Your Responsibilities Develop and own the content marketing strategy across buyer personas and funnel stages to create demand, influence consideration, and enable full-funnel buyer education. Craft core messaging and narrative arcs for campaigns, lifecycle marketing, events, and brand storytelling, ensuring content fuels demand generation, conversion strategies, and outbound efforts. Build brand authority through thought leadership, client success stories, and compelling proof points that resonate with target audiences. Plan and produce high-impact assets, including blogs, whitepapers, guides, case studies, landing pages, email nurture sequences, and sales enablement content, optimized for SEO and distribution channels. Lead and mentor the Client Marketing Manager to develop case studies, testimonials, co-marketing materials (e.g., webinars, interviews, articles), and client referral programs, supporting sales enablement and upsell/cross-sell campaigns. Collaborate with the Head of Demand Generation to align content with campaign themes, timing, and performance goals, and partner with Sales, Client Success, Product Marketing, and Events & Social Media teams to maximize content impact. Monitor and optimize content performance using tools like Salesforce, HubSpot, Google Analytics, and SEO platforms, tracking KPIs such as content-attributed pipeline, organic traffic, engagement, sales cycle influence, and content discoverability. Oversee external writers, freelancers, and content partners, managing editorial calendars to ensure consistent tone, quality, and brand alignment. Your Experience A strategic leader with 5+ years of content marketing experience, ideally in B2B SaaS or enterprise tech, skilled at developing strategies that drive demand and build brand authority. An exceptional storyteller with strong writing and editing abilities, adept at simplifying complex concepts and crafting narratives that influence buyer journeys. Execution-focused, with a proven track record of producing content that supports pipeline generation, organic growth, and sales enablement. A highly organized project manager, experienced in leading teams, managing freelancers, and balancing competing priorities while maintaining attention to detail. Collaborative yet self-driven, thriving in cross-functional environments while independently owning the Content-Led Growth function. Proficient in marketing tools (e.g., Salesforce, HubSpot, Marketo, CMS platforms, Google Analytics, SEO tools) and expert-level use of AI for marketing. Bonus: Experience with client marketing, ABM programs, or sales enablement content. Why Verity? Fully remote role with periodic invitations to company events held throughout the year. Fair market compensation with a clear path for growth. A great engineering culture with flat hierarchies, emphasizing joint responsibility, mutual trust, and support. Work with a skilled, high-achieving, experienced, and fun team, with ample opportunities for professional development and career growth. 401k match program Medical/dental/vision health benefits Flexible vacation policy Variable bonus program Learn more about who we are, what we do, and how we think at www.verity.net . We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, nationality, religion, sexual orientation, gender, age, physical [dis]ability, gender identity, or length of time spent unemployed.