SonarSource SA

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way. Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software. Do you want to sell a great product that customers use and love? Do you want to be part of a fast-growing company and work with a fantastic team? Can you work independently and also help build a great culture? At SonarSource, we are experiencing tremendous growth and are looking to expand. Located at our headquarters in Geneva, this is an excellent opportunity to experience personal and professional growth as we scale the business. Are you ready to join? The impact you will have Utilize your proven sales skills to prospect into your territory, identify customers’ buying circle and economic buyers, highlight product value, drive adoption, and significantly expand our customer base. Engage with developers, decision-makers, and procurement in diverse industries and company sizes. Seize this opportunity to directly influence the direction and processes of our Sales Team and organization as we grow. This is your chance to drive sales success and impact our upward trajectory! \n On a daily basis, you will Generate new leads and opportunities within an assigned territory, leading to closing business enabling you to exceed your revenue targets quarterly and yearly. Manage prospecting sales efforts to target key accounts and work with the channel partners to generate a pipeline in your territory. Use multi-channel strategy to engage with your prospects (Linked-In, email, videos, cold calls, meetings, etc.) and execute them to convert identified prospects into new logos. Take ownership of your book of business: document the buying criteria, the buying process, the next steps and owners, and ensure pipeline accuracy based on evidence. Size and quote customer software license needs. Interact with prospects over phone, email, video conference, and on-site meetings when necessary. Support marketing efforts with account-based customer-focused marketing campaigns. Proactively engage in building, growing, and sharing sales team best practices. Accurately capture and report all aspects of account and opportunity information within the SFDC platform. Utilize Salesforce.com to set daily activity and accurately forecast opportunity pipeline. The hard skills you will demonstrate Proven successful 7+ years of experience in a B2B sales role, ideally in a SaaS or subscription model. Focus on building and managing customer relationships. Experience selling a technical product to a technical buyer. Proven expertise in territory planning and prospecting, using various channels and tools for prospecting, such as Zoominfo, SalesLoft, LinkedIn, calling, and networking. Expertise in navigating and growing a pipeline in prospect accounts and taking a deal from Lead Qualification to Closed Won. Familiarity in supporting and selling to large enterprise customers and managing and negotiating (> 50k USD) enterprise deals. Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings. Proficiency in communicating with executive-level contacts and delivering value messages based on the persona you are engaging with (bottom/up and top/down approach) Salesforce.com expertise; you know it and can’t imagine sales without it. Customer-Centric focus; We Want Happy Customers. Written and spoken English at a professional level. The soft skills you will demonstrate Strong communication and listening skills: handling objections and taking feedback and coaching. Team player interested in seeing the company goals achieved alongside the team and individual goals. Self-driven, desire to succeed, hungry and proactive attitude. Nice to have Experience in Software Development Tooling sales or experience selling into the Development side of IT. Experience with selling and closing deals internationally. Written and spoken German at a professional level. \n Why you will love it here • We value a safe work culture - founded in respect, kindness, and the right to fail. • We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate! • Work-life balance - a healthy work-life balance is very important at Sonar. • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments. • We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success! We're happy to support all employees in this journey if desired. What we do As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike. The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management. We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what’s possible. Who we are At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride! Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization. If you want to learn more about our culture, check out our blog post . Join us; we’ll be smarter and stronger together! Sonar is an equal-opportunity employer and is committed to treating every employee with equal respect and fairness. We maintain a zero-tolerance policy toward any form of discrimination. All candidates will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or any other legally protected status.

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, France, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code. The impact you will have Sonar is seeking a dynamic and experienced Head of Global Learning & Education to drive our global learning and education strategy and execution. This role will lead our content design and development team focused on customer and partner-centric training programs and assets. This role is pivotal in ensuring that Sonar customers have the knowledge and resources needed to leverage our products effectively and our partners have the knowledge, skills, and behaviors to extend our position and influence in the industry. \n On a daily basis, you will Devise a strategic plan and vision for the creation of compelling, best-in-class customer and partner training initiatives that aim to create lifelong customer relationships Partner with leadership in the Customer Success Organization to develop multi-leveled strategies aimed to increase adoption and renewal of Sonar products Lead a content development production house comprised of instructional designers, content developers, and graphic designers to produce high-quality, engaging content aligned with SonarSource’s brand and messaging for Sonar customers and partners Design and deliver training programs, workshops, and certification pathways and learning journeys for customers, partners, and internal CS teams to ensure they are proficient in using Sonar products and are equipped to address code quality and security challenges effectively Collaborate with product management, engineering, customer success, and marketing teams to identify global content needs and priorities based on market trends, customer feedback, and business objectives Provide Sonar with both a long-form and rapid development content engine, capable of producing strategic programs for internal and external audiences, and quick turn enablement assets to address and solve immediate needs Measure and analyze the effectiveness of education initiatives, activities, content, and training programs, and continuously refine strategies to optimize impact. The skills you will demonstrate Customer-centric mindset with a passion for delivering exceptional customer experiences Excellent leadership and people management skills with experience in building and motivating high-performing teams Strong understanding of developer tools, software development lifecycle, and technical concepts Proven track record of success in building and leading learning and education functions in a B2B SaaS or developer tools company with a focus on End Customers Prior experience originating and maturing a learning function for an organization Significant past experience running a content design and development production environment capable of end to end services Experience with tools and platforms for content creation and delivery (e.g., CMS, LMS, webinar platforms) Strategic and creative thinker who can develop and execute innovative learning strategies that drive customer adoption, retention, and growth Experience leveraging data to drive insights and decision-making Exceptional communication and interpersonal skills Expertise in adult learning theory, instructional design best practices, and evaluation models and frameworks Bachelor’s degree in Computer Science, engineering, or related technical field; MBA or equivalent experience preferred. \n

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, France, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code. The impact you will have We are seeking a world-class customer-focused leader for our Technical Account Management team. This team is the driving force behind Sonar’s premium post-sales experience for all customers globally. As the Head of Technical Account Management, you will be the visionary and innovative leader behind all planning, building, recruiting, hiring, and interaction with our top customers globally. Under your leadership, the team will provide best practice guidance, identify technical inhibitors preventing value realization, and act as the single point of contact for all things SonarSource after onboarding is complete. \n On a daily basis, you will Design, implement, and iterate on a comprehensive post-sale technical account management strategy tailored to different customer segments, customer personas, and product offerings. This includes defining key milestones, creating success materials, and optimizing processes to help customers realize the value in their purchase of Sonar as quickly as possible. Recruit and lead a high-performing team of Technical Account Managers. Provide coaching and support to ensure the team delivers an exceptional experience to our customers. Architect and design playbooks for standard, repeatable processes, including health checks, business reviews, success planning, and customer training. Develop and implement strategic plans to enhance customer satisfaction, retention, and account growth. Drive the adoption and successful implementation of SonarSource products within customer environments. Establish clear retention goals and processes for account management to ensure alignment with business objectives. Represent the customer's voice by collaborating closely with product, sales, marketing, and customer support teams to ensure alignment on onboarding processes, product enhancements, and customer feedback loops. Leverage data to drive initiatives to enhance the post-sale experience, streamline processes, and increase customer satisfaction and retention. Build strong relationships with key customers, understand their needs, and advocate for their success within the company. Act as a trusted advisor and strategic partner during the adoption and consumption process. The skills you will demonstrate Customer-centric mindset with a passion for delivering exceptional customer experiences. Excellent leadership and people management skills with experience in building and motivating high-performing teams. Strong understanding of developer tools, software development lifecycle, and technical concepts. Proven track record of success in leading technical account management teams in a B2B SaaS or developer tools company. Strategic thinker with the ability to develop and execute success plans to drive customer adoption, retention, and growth. Analytical mindset with the ability to leverage data to drive insights and decision-making. Exceptional communication and interpersonal skills with the ability to influence and collaborate cross-functionally. Bachelor’s degree in Computer Science, Business, or related field; MBA or equivalent experience preferred. \n