Nexthink SA

Product Manager - Business Products Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description As a Product Manager, you will be responsible for the discovery and build of a key new product. Working with an empowered cross-functional product team, your mission will be to: Discuss with business managers and executives to understand their problems. Meet with them to pitch your vision and discover the best product to build. Align with internal stakeholders to agree on the problems we want to solve, the target buyers and users. Come up with a proposal for a product to do so. Work with the product designer to ensure that the solutions are usable, and with the engineers to ensure they are feasible. Set the product strategy and roadmap that will generate the best value for our customers and build alignment across Engineering, Product Marketing, Sales, Technical services and Management. Be the subject matter specialist and evangelist for your product internally and externally. This means acquiring deep knowledge of the market, the users and customers, the data about how they engage with the product, the competition and the industry trends, and sharing this knowledge extensively. This role involves travels to meet prospects and customers. Qualifications Must-have: Outstanding communication: you will have to pitch ideas to executives. Master’s degree in computer science or business or equivalent. Entrepreneurial spirit, self-driven. Experience as a product manager in a software company, ideally B2B, or as a consultant or business analyst for top consulting firms. Extremely passionate about solving challenging real-life problems. Proven ability to engage, communicate and present to various stakeholders such as engineers, designers, company leaders and customers in a constructive and collaborative relationship. Professional-level English, spoken and written. Nice to have: Experience with using or building products for executives. Strong analytical skills or experience in data analytics, data science or data modeling. Experience building AI-based products or knowledge in the AI domain. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 📍 Very good location next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Sales Digital Adoption Manager Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are looking for an energized Sales Digital Adoption Manager to join our Global Sales Operations team. In this pivotal role, you will be Responsible for the Digital Adoption of our Business Systems, will enhance Business effectiveness by aligning Operations, Processes, Systems and enablement strategies to support our “Go To Market” team (Sales, Pre-Sales, Professional Services, Customer Success, Partner Management). You will play a key role in driving productivity while ensuring that our operations run efficiently and effectively. Key Responsibilities: Facilitate the onboarding and ongoing training of new and existing team members to ensure quick ramp-up and continuous growth. Create and maintain enablement materials, including playbooks, presentations and knowledge bases. Develop, implement, and optimize Operations, Processes and Systems training. Analyse performance data to identify areas for improvement and develop action plans. Monitor and analyse Business operations data to identify trends and areas for improvement, providing actionable insights to the sales team and sales operations for future enhancements. Conduct regular needs assessments to understand the requirements of the teams and adapt training and resources accordingly. Collaborate with sales leadership to define processes and metrics that align with business goals. Manage the implementation and utilization of Business tools and technologies, ensuring adoption and effectiveness across the sales organization. Stay up to date with industry best practices and market trends to inform sales strategies. Foster a culture of continuous learning and improvement within the sales organization. Qualifications 5 + years of experience in Technology Adoption, Global sales operations, Global sales enablement, or a related field. Strong understanding of the Business processes and the challenges faced by Global “Go To Market” teams. Strong understanding of the sales process, sales methodologies, and key performance indicators (KPIs). Outstanding presentation, communication and interpersonal skills, able to work effectively with cross-functional teams. Proficiency in CRM systems (e.g., Salesforce) and peripheral applications and tools. Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable strategies. Strong project management skills and attention to detail. Project management certification (e.g., PMP or similar) is a plus. Experience in Saas industry a significant plus. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 📍 Very good location next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.