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Nexthink SA

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05/11/2025

Nexthink SA

Senior Java Backend Engineer

  • Nexthink SA

  • Lausanne

  • 05/11/2025

  • Emploi permanent 100%

Emploi permanent 100%

Lausanne

Senior Java Backend Engineer Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are looking for a skilled Senior Java Engineer with a strong desire to learn and innovate – you help challenge the status quo and are eager to develop new skills to help Nexthink stay on the leading edge of digital employee experience. The candidate shall be heavily motivated by both the product and the technology stack, whilst also able to produce scalable software solutions in an agile environment. You will design, build and deliver large-scale resilient and scalable distributed services that process billions of events, by using modern cloud-native features and techniques. Your expertise will also contribute to the reliability and efficiency of our platforms, influencing both our product and engineering DevOps practices in ensuring high system availability, scalability, and performance. Responsibilities: • Implement, test, deliver, and streamline Nexthink's data platform and accelerate data onboarding. • Proactively collaborate with Product Management, and other Engineering stakeholders to maintain a high bar for quality in a fast-paced, iterative environment. • Collaborate with architects to design and deliver scalable solutions. • Participate actively in the technology roadmap. • Advocate for improvements to product, security, quality, and performance. • Promote best practices and enforce team efficiency. • Ship complex features and improvements. • Handle L3 support requests (together with the rest of the team). • Work with the agile iterative/incremental mindset and participate actively in the different ceremonials Qualifications Minimum 5+ years of experience as a Java developer in SaaS projects. Strong experience with Microservices frameworks. Micronaut or Spring framework would be a plus. B.E./B.Tech in Computer Science (or equivalent), MSc preferred. Expertise with messaging systems like Kafka are strongly valued. Knowledge of streaming services and distributed cache is a plus. Experience with AWS or another cloud provider. Familiar with Unit, integration and E2E tests. Experience with CI/CD, Docker, Kubernetes is a plus. Excellent communication and teamwork skills. Self-motivated and self-managing, with excellent organizational skills. Positive and solution-oriented mindset. Professional-level English spoken and written. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
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05/11/2025

Nexthink SA

Senior Product Manager

  • Nexthink SA

  • Lausanne

  • 05/11/2025

  • Emploi permanent 100%Gestion/Cadre

Emploi permanent 100%

Gestion/Cadre

Lausanne

Senior Product Manager Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are looking for a Senior Product Manager to join our Platform group. This role will focus initially on Access Rights Management (ARM) — a critical foundation for Nexthink’s evolution: today, the platform is primarily used by IT specialists and managers, but tomorrow, with AI at its core, every employee will be able to interact with Nexthink through AI agents. This shift demands a more advanced Access Rights Management system — one that ensures secure, scalable, and seamless role management across the entire organization. This role is therefore essential to enabling Nexthink’s transition into an AI-first platform and unlocking its full potential for every user. As ARM naturally touches multiple areas of the platform, you will also play a role in ensuring smooth collaboration with adjacent domains, such as Content Management, Integrations, and AI initiatives. Your responsibility is not to own these domains but to sharpen the scope of ARM and ensure it integrates seamlessly, so other product areas can deliver value faster and with confidence. You will thrive in this role if you are a systems thinker with strong analytical skills, comfortable with complex platform topics, and equally able to represent customer needs. You’ll work closely with engineering, CSMs, and customers to define outcomes, map dependencies, and deliver scalable, trusted capabilities. What You’ll Do Own and broaden Access Rights Management (ARM): Deliver a scalable and secure platform for roles, permissions, and identity that supports thousands of end users beyond IT administrators. Enable future AI-driven use cases: Ensure ARM and related identity capabilities provide the right foundations (APIs, governance, data handling) to power the next generation of Nexthink experiences. Engage with customers and stakeholders: Act as the product owner for ARM, ensuring roadmap clarity, alignment, and trust across engineering, CSMs, and enterprise customers. Collaborate across platform scopes: Work closely with adjacent areas such as Content Management, APIs, and Data to ensure ARM’s design and roadmap integrate effectively. Connect the dots: Identify dependencies, map boundaries, and make complex technical topics actionable for engineering and comprehensible for customers. Qualifications Experience: 5+ years in Product Management within enterprise software or complex SaaS platforms. Technical acumen: Solid understanding of backend systems, APIs, identity providers, RBAC concepts, and platform-scale challenges. Systems thinking: Strong analytical skills with the ability to structure ambiguous problems, define scalable solutions, and connect technical trade-offs to business value. Customer-facing skills: Proven ability to engage credibly with enterprise IT teams, translating complex concepts into clear outcomes for customers. Communication: Clear, concise, and structured communicator, able to influence and align both technical and non-technical stakeholders, including executives. Language skills: Professional-level English, spoken and written. Mindset: Entrepreneurial, outcome-driven, and adaptable; a self-starter who thrives in fast-paced environments and learns new technical domains quickly. Collaboration: Passionate about solving challenging problems in a constructive, cross-functional, and global team setting. Nice to have Prior experience with identity providers, RBAC systems, or content management solutions. Experience defining and using metrics/KPIs to guide platform evolution or troubleshooting capabilities. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Join Nexthink, a global leader in enterprise software and part of Switzerland’s world-renowned Deep Tech powerhouse. You’ll work in a thriving innovation hub recognized for cutting-edge technology, world-class talent, and groundbreaking projects shaping the digital workplace of the future. Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
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02/11/2025

Nexthink SA

Senior AI Engineer

  • Nexthink SA

  • Lausanne

  • 02/11/2025

  • Emploi permanent 100%

Emploi permanent 100%

Lausanne

Senior AI Engineer Full-time Company Description Nexthink, a Swiss and global tech unicorn! Welcome to Nexthink - one of Switzerland's biggest unicorn tech companies! We're not just another tech company; we're revolutionizing how millions of people experience their digital experience. Why Nexthink? At Nexthink, we’re the pioneers of Digital Employee Experience (DEX) technology. Using a powerful mix of real-time analytics, clever automation, and cutting-edge AI and Machine Learning, we're helping some of the world's biggest companies create digital workplaces that delight their employees at work. Think of us as the architects of the future workplace! With a truly global presence, our teams innovate across different locations. Headquartered in both Lausanne, Switzerland and Boston, US, Nexthink has more than 9 offices worldwide.. We’re trusted by over 1,300 customers worldwide, and the best part? We’re just getting started! 🚀 We’re a team of passionate tech enthusiasts, problem solvers, and innovators. At Nexthink, collaboration is key—we encourage curiosity, creativity, and bold thinking. If you love solving real-world challenges and want to be part of an exciting growth journey, you might just be the Nexthinker we’re looking for! Job Description We are seeking a Senior AI Engineer with experience building and operating AI-powered software systems. You will join one of the AI teams and be responsible for prototyping, maturing and shipping AI features to a production-ready level. You will also integrate external AI services (e.g., LLM providers) into Nexthink’s cloud platform. You are a pragmatic, results-driven engineer who understands modern AI stacks but thinks in terms of software reliability, performance and user impact. You focus on creating scalable, observable solutions that solve real-world problems for our customers. Because the role is cross-functional, the ability to communicate complex concepts in simple ways is essential. You will collaborate with product, design, front-end and infrastructure teams to bring delightful AI features to life. Responsibilities: As part of the AI team at Nexthink, you will: Implement new AI features with high-quality coding standards and automated test coverage Solve the engineering challenges behind data collection, retrieval, evaluation and inference at scale Build and maintain CI/CD pipelines for AI components, ensuring safe, repeatable deployments Instrument robust online/offline evaluation metrics and dashboards to monitor quality in production Proactively propose new product capabilities or improvements based on user data and technology advances Stay current with the rapidly evolving AI engineering ecosystem and share knowledge with the Nexthink community Mentor junior engineers in best practices for shipping and operating AI features in production Communicate effectively with (non-technical) stakeholders such as product managers and UX designers Qualifications BSc/MSc in Computer Science, Software Engineering or a related field 5+ years professional software-engineering experience, including shipping and operating cloud services in production Experience in integrating with LLMs (e.g. Prompting, Evaluation, Observability) Demonstrated success delivering AI-powered features that serve real users at scale (e.g., retrieval-augmented search, Generative AI assistants, predictive analytics) Fluency in Python or at least one strongly-typed language (TypeScript or Java), with clean-code and testing discipline Solid grasp of cloud-native architectures (AWS or comparable), containerisation (Docker) and orchestration (Kubernetes / ECS) Hands-on experience with MLOps: reproducible pipelines, automated evaluations, feature stores, CI/CD for models or prompt/embedding configs Strong data intuition: ability to inspect raw logs, design metrics and quickly identify quality regressions Product mindset and empathy for end-users; able to translate fuzzy product requirements into incremental engineering plans Excellent communication and collaboration skills in English (spoken & written) If you’re excited about pushing the boundaries of AI and mentoring the next generation of engineers, we’d love to hear from you! Even if you don’t meet every requirement, we encourage you to apply—we value expertise, passion, and the drive to learn. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Very good location next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
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29/10/2025

Nexthink SA

IT Support Expert - Shape the Future with AI

  • Nexthink SA

  • Lausanne

  • 29/10/2025

  • Emploi permanent 100%

Emploi permanent 100%

Lausanne

IT Support Expert - Shape the Future with AI Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description At Nexthink, we’re on a mission to revolutionize IT support with Artificial Intelligence. Our vision? Turn IT from a cost center into a business enabler and radically boost employee productivity. We’re looking for a brilliant IT Support Expert who’s ready to break the mold, challenge the status quo, and help us reimagine IT services with our cutting-edge AI products. Your mission: Leverage your IT support experience to guide and advise our product teams. Act as a thought leader, championing Nexthink’s strategy to transform IT services. Envision the future of IT service delivery in an AI-driven world. Test, validate, and shape innovative AI solutions. Supervise and train AI agents to deliver next-level support. Benchmark, experiment, and push the limits of what’s possible. Qualifications Must-have: A mindset that challenges the status quo and constantly looks for ways to improve processes and ways of working. Strong interest and curiosity in Artificial Intelligence. 2+ years of experience as an L1 or L2 IT support technician. 2+ years in IT support coordination or leadership roles. Entrepreneurial and self-driven, with excellent problem-solving capabilities. Strong communicator who thrives with customers, engineers, and execs alike. Fluent in English (spoken & written). Why Nexthink? Because here, your ideas won’t just be heard; they’ll shape the future of IT support for millions of employees worldwide. Ready to disrupt IT support with AI? Apply now. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 📍 Very good location next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
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Télétravail
Favori

22/10/2025

Nexthink SA

Senior AI Engineer (Applied Research)

  • Nexthink SA

  • Lausanne

  • 22/10/2025

  • Emploi permanent 100%

Emploi permanent 100%

Lausanne

Senior AI Engineer (Applied Research) Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are seeking a Senior AI Engineer with a hacker’s mindset, someone who thrives on rapid prototyping, creative problem-solving, and pushing boundaries. You’ll be part of our AI research team, taking ideas from rough sketches to production-ready systems that deliver real value. The ability to communicate complicated concepts in simple ways is vital, as you will be working in a cross-functional environment. You will be expected to collaborate with other teams to integrate AI features into existing systems, as well as develop new applications. Responsibilities As part of the AI research team at Nexthink, you will be responsible for prototyping and developing AI features that will be integrated into our product. You will have to solve the engineering problems that those features entail. As part of the job, you will have to: Prototype fast to prove technical feasibility and value. Transition promising PoCs into scalable, reliable AI solutions that solve real-world problems. Stay up to date with the latest AI/ML advances and share knowledge with AI Nexthink community. Coach junior AI engineers about the best practices in developing AI systems. Communicate complex ideas simply, inspiring both technical and non-technical teammates. Qualifications Minimum Qualifications MSc in Computer Science, Data Science, ML or related field. Solid background in statistics and deep understanding of AI/ML. Professional experience in developing and operating AI systems in production. Professional proficiency in the complete AI development lifecycle. Hands-on, strong programming skills with experience in Python, in particular modern ML frameworks (langchain, scikit, pytorch, tensorflow, huggingface...). Exceptional problem-solving skills and ability to work independently. Strong communication and collaboration skills. Fluent in English, spoken and written. Preferred Qualifications Experience with cloud software architecture: micro-services, AWS, Docker, Kubernetes is a plus. Start-up experience is a plus. Ability to collaborate with cross-functional teams to design and implement end-to-end software systems that incorporate ML/LLM components. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Join Nexthink, a global leader in enterprise software and part of Switzerland’s world-renowned Deep Tech powerhouse. You’ll work in a thriving innovation hub recognized for cutting-edge technology, world-class talent, and groundbreaking projects shaping the digital workplace of the future. Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
Voir l'annonce
Télétravail
Favori

22/10/2025

Nexthink SA

Senior AI Engineer

  • Nexthink SA

  • Prilly

  • 22/10/2025

  • Emploi permanent 100%

Emploi permanent 100%

Prilly

Senior AI Engineer Full-time Company Description Nexthink, a Swiss and global tech unicorn! Welcome to Nexthink - one of Switzerland's biggest unicorn tech companies! We're not just another tech company; we're revolutionizing how millions of people experience their digital experience. Why Nexthink? At Nexthink, we’re the pioneers of Digital Employee Experience (DEX) technology. Using a powerful mix of real-time analytics, clever automation, and cutting-edge AI and Machine Learning, we're helping some of the world's biggest companies create digital workplaces that delight their employees at work. Think of us as the architects of the future workplace! With a truly global presence, our teams innovate across different locations. Headquartered in both Lausanne, Switzerland and Boston, US, Nexthink has more than 9 offices worldwide.. We’re trusted by over 1,300 customers worldwide, and the best part? We’re just getting started! 🚀 We’re a team of passionate tech enthusiasts, problem solvers, and innovators. At Nexthink, collaboration is key—we encourage curiosity, creativity, and bold thinking. If you love solving real-world challenges and want to be part of an exciting growth journey, you might just be the Nexthinker we’re looking for! Job Description We are seeking a Senior AI Engineer with experience building and operating AI-powered software systems. You will join one of the AI teams and be responsible for prototyping, maturing and shipping AI features to a production-ready level. You will also integrate external AI services (e.g., LLM providers) into Nexthink’s cloud platform. You are a pragmatic, results-driven engineer who understands modern AI stacks but thinks in terms of software reliability, performance and user impact. You focus on creating scalable, observable solutions that solve real-world problems for our customers. Because the role is cross-functional, the ability to communicate complex concepts in simple ways is essential. You will collaborate with product, design, front-end and infrastructure teams to bring delightful AI features to life. Responsibilities: As part of the AI team at Nexthink, you will: Implement new AI features with high-quality coding standards and automated test coverage Solve the engineering challenges behind data collection, retrieval, evaluation and inference at scale Build and maintain CI/CD pipelines for AI components, ensuring safe, repeatable deployments Instrument robust online/offline evaluation metrics and dashboards to monitor quality in production Proactively propose new product capabilities or improvements based on user data and technology advances Stay current with the rapidly evolving AI engineering ecosystem and share knowledge with the Nexthink community Mentor junior engineers in best practices for shipping and operating AI features in production Communicate effectively with (non-technical) stakeholders such as product managers and UX designers Qualifications BSc/MSc in Computer Science, Software Engineering or a related field 5+ years professional software-engineering experience, including shipping and operating cloud services in production Experience in integrating with LLMs (e.g. Prompting, Evaluation, Observability) Demonstrated success delivering AI-powered features that serve real users at scale (e.g., retrieval-augmented search, Generative AI assistants, predictive analytics) Fluency in Python or at least one strongly-typed language (TypeScript or Java), with clean-code and testing discipline Solid grasp of cloud-native architectures (AWS or comparable), containerisation (Docker) and orchestration (Kubernetes / ECS) Hands-on experience with MLOps: reproducible pipelines, automated evaluations, feature stores, CI/CD for models or prompt/embedding configs Strong data intuition: ability to inspect raw logs, design metrics and quickly identify quality regressions Product mindset and empathy for end-users; able to translate fuzzy product requirements into incremental engineering plans Excellent communication and collaboration skills in English (spoken & written) If you’re excited about pushing the boundaries of AI and mentoring the next generation of engineers, we’d love to hear from you! Even if you don’t meet every requirement, we encourage you to apply—we value expertise, passion, and the drive to learn. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 📍 Very good location next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
Voir l'annonce