Nexthink SA

Software Engineer Full-Stack Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are searching for driven and accomplished Full Stack Engineers—whether your expertise lies in frontend, backend, or full stack development—who have a proven history of delivering impactful, customer-centric products. As a key member of our AI team, you’ll play a vital role in prototyping, building, and deploying innovative features to production. You’ll collaborate closely with product managers, designers, and infrastructure teams to craft scalable, AI-powered solutions that redefine the digital employee experience. This cross-functional role demands exceptional communication skills, enabling you to break down complex technical concepts into clear, accessible language for diverse audiences. You’ll excel in a collaborative, fast-paced environment, making a direct and measurable impact on large-scale, customer-facing agentic AI products. Responsibilities You will work with some of the most exciting new technologies, allowing you to build truly distributed cloud-native applications using a modern technology stack and deploy it to multiple regions across the globe You will play a central role in developing products that involve Agentic AI functionality (Chat, dashboards, langraph, rag, etc.). You will design, build and scale systems that will be used by millions of people You will have end-to-end responsibility for feature development and work closely with designers, product managers, and other engineering teams Spark off co-workers who will challenge your thinking and help you to achieve your full potential Qualifications BSc/BEng or Master’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience). Backend Expertise: For backend-focused roles, you should demonstrate proficiency in at least one modern backend language such as Java (version 17 or higher), Python, or Node.js. Experience in building, maintaining, and optimising scalable, secure, and high-performance APIs and microservices for enterprise customers is highly desirable. Exposure to best practices in code quality, testing, and deployment within large-scale B2B software systems will set you apart. Frontend Proficiency: If your focus is frontend development, you should have a solid understanding of modern front-end technologies, especially React and Typescript. Experience designing and delivering intuitive, robust user interfaces for business users, with a keen eye for usability and accessibility, is essential. Familiarity with component-based architecture and state management in complex web applications is a plus. Cloud-Native Engineering: A strong understanding of cloud-native architectures, ideally with practical experience in AWS or comparable cloud platforms, is crucial. You should be comfortable with containerisation technologies such as Docker and orchestration tools like Kubernetes or ECS. Demonstrable experience deploying, monitoring, and scaling B2B solutions in production cloud environments is highly valued. Growth Mindset: A naturally curious mindset with a genuine eagerness to learn, adapt, and stay abreast of emerging technologies and industry best practices. You proactively seek opportunities to expand your skill set and contribute innovative ideas to the team, especially as we pioneer new agentic AI solutions for enterprise clients. Communication & Collaboration: Excellent communication skills in English, both written and verbal, are essential. You can clearly articulate technical concepts to both technical and non-technical audiences, and you collaborate effectively with cross-functional teams—including product, design, and infrastructure—across different locations and time zones. Experience engaging directly with enterprise customers or stakeholders to understand requirements and deliver impactful solutions is a strong advantage. Nice to have Strong knowledge of Java frameworks such as Micronaut or Spring, enabling the rapid development and optimisation of scalable backend services within enterprise-grade applications. Practical experience working with distributed data technologies, for example, Apache Kafka, to design and implement robust event-driven architectures and ensure reliable data flow in complex B2B environments. Hands-on experience integrating with Large Language Models (LLMs), including prompt engineering, evaluation, and observability, to develop intelligent features and enhance AI-driven solutions tailored to enterprise use cases. Familiarity with modern DevOps practices, including GitOps workflows, Continuous Integration/Continuous Deployment (CI/CD) pipelines, and Infrastructure as Code (IaC), to streamline development processes and maintain high standards of software delivery and operational excellence. Exposure to monitoring and observability tools (such as Prometheus, Grafana, or Datadog) to ensure system reliability, performance, and proactive incident response in production cloud environments. Experience with security best practices in cloud-native applications, including authentication/authorisation concepts, secrets management, and secure API design, particularly within a B2B SaaS context. Background in designing or contributing to multi-tenant systems, supporting scalability and customisation for diverse enterprise customers. Previous involvement in agile development teams, with a focus on collaboration, continuous improvement, and delivering impactful solutions for business clients. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Senior AI Engineer Full-time Company Description Nexthink, a Swiss and global tech unicorn! Welcome to Nexthink - one of Switzerland's biggest unicorn tech companies! We're not just another tech company; we're revolutionizing how millions of people experience their digital experience. Why Nexthink? At Nexthink, we’re the pioneers of Digital Employee Experience (DEX) technology. Using a powerful mix of real-time analytics, clever automation, and cutting-edge AI and Machine Learning, we're helping some of the world's biggest companies create digital workplaces that delight their employees at work. Think of us as the architects of the future workplace! With a truly global presence, our teams innovate across different locations. Headquartered in both Lausanne, Switzerland and Boston, US, Nexthink has more than 9 offices worldwide.. We’re trusted by over 1,300 customers worldwide, and the best part? We’re just getting started! 🚀 We’re a team of passionate tech enthusiasts, problem solvers, and innovators. At Nexthink, collaboration is key—we encourage curiosity, creativity, and bold thinking. If you love solving real-world challenges and want to be part of an exciting growth journey, you might just be the Nexthinker we’re looking for! Job Description We are seeking a Senior AI Engineer with experience building and operating AI-powered software systems. You will join one of the AI teams and be responsible for prototyping, maturing and shipping AI features to a production-ready level. You will also integrate external AI services (e.g., LLM providers) into Nexthink’s cloud platform. You are a pragmatic, results-driven engineer who understands modern AI stacks but thinks in terms of software reliability, performance and user impact. You focus on creating scalable, observable solutions that solve real-world problems for our customers. Because the role is cross-functional, the ability to communicate complex concepts in simple ways is essential. You will collaborate with product, design, front-end and infrastructure teams to bring delightful AI features to life. Responsibilities: As part of the AI team at Nexthink, you will: Implement new AI features with high-quality coding standards and automated test coverage Solve the engineering challenges behind data collection, retrieval, evaluation and inference at scale Build and maintain CI/CD pipelines for AI components, ensuring safe, repeatable deployments Instrument robust online/offline evaluation metrics and dashboards to monitor quality in production Proactively propose new product capabilities or improvements based on user data and technology advances Stay current with the rapidly evolving AI engineering ecosystem and share knowledge with the Nexthink community Mentor junior engineers in best practices for shipping and operating AI features in production Communicate effectively with (non-technical) stakeholders such as product managers and UX designers Qualifications BSc/MSc in Computer Science, Software Engineering or a related field 5+ years professional software-engineering experience, including shipping and operating cloud services in production Experience in integrating with LLMs (e.g. Prompting, Evaluation, Observability) Demonstrated success delivering AI-powered features that serve real users at scale (e.g., retrieval-augmented search, Generative AI assistants, predictive analytics) Fluency in Python or at least one strongly-typed language (TypeScript or Java), with clean-code and testing discipline Solid grasp of cloud-native architectures (AWS or comparable), containerisation (Docker) and orchestration (Kubernetes / ECS) Hands-on experience with MLOps: reproducible pipelines, automated evaluations, feature stores, CI/CD for models or prompt/embedding configs Strong data intuition: ability to inspect raw logs, design metrics and quickly identify quality regressions Product mindset and empathy for end-users; able to translate fuzzy product requirements into incremental engineering plans Excellent communication and collaboration skills in English (spoken & written) If you’re excited about pushing the boundaries of AI and mentoring the next generation of engineers, we’d love to hear from you! Even if you don’t meet every requirement, we encourage you to apply—we value expertise, passion, and the drive to learn. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Very good location next to the Prilly-Malley train station. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Senior Product Manager, Platform Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are looking for a Senior Product Manager to join our Platform group, shaping the foundations that will power Nexthink’s next generation of AI-driven capabilities. Nexthink is entering a new phase of platform evolution. We are rethinking our core architecture to scale for the future and to enable new experiences powered by AI. As part of this transformation, you will work on foundational capabilities that make Nexthink even more open, modular, and intelligent, so that new features and experiences can be delivered faster and with greater impact. A key mission for the platform over the coming years is to make Nexthink dramatically simpler to adopt, deploy, and realize value from. Achieving this vision will require significant platform simplification, and deep integration of AI to guide customers automatically through setup, configuration, and insights. This role requires a systems thinker who thrives in complex technical environments and enjoys connecting strategy with execution. You will translate ambiguity into structure, help redefine how our platform supports AI-first use cases, and drive collaboration across teams to make it real. You will collaborate closely with other platform PMs, architects, and feature teams to design these foundations, ensuring that Nexthink's platform not only scales technically but also empowers IT teams of every size to succeed with minimal effort. What You’ll Do Shape Nexthink’s next-generation platform: Define and evolve platform capabilities that make the product faster to build on, easier to scale, and ready for AI-powered experiences. Enable simplicity through AI: Partner with engineering and feature teams to identify opportunities where AI and automation can simplify configuration, setup, and ongoing management for IT teams. Drive collaboration across teams: Work with other platform PMs and feature PMs to identify integration points and design reusable, high-impact components. Translate complexity into clarity: Define clear platform outcomes, technical abstractions, and trade-offs that align engineering, data, and product priorities. Drive platform modernization outcomes: Collaborate with architecture and engineering teams to translate long-term technical initiatives into a clear product vision, roadmap, and measurable impact. Ensure cohesive platform evolution: Anticipate cross-domain dependencies and make prioritization and sequencing decisions that keep the platform aligned and reliable. Qualifications Experience: 5+ years in Product Management within enterprise software or complex SaaS platforms. Technical acumen: Solid understanding of backend systems, APIs, data models, and cloud-native architectures. Systems thinking: Strong analytical skills with the ability to structure ambiguous problems, define scalable solutions, and connect technical trade-offs to business value. Customer-facing skills: Proven ability to engage credibly with enterprise IT teams, translating complex concepts into clear outcomes for customers. Communication: Clear, concise, and structured communicator, able to influence and align both technical and non-technical stakeholders, including executives. Language skills: Professional-level English, spoken and written. Mindset: Entrepreneurial, outcome-driven, and adaptable; a self-starter who thrives in fast-paced environments and learns new technical domains quickly. Collaboration: Passionate about solving challenging problems in a constructive, cross-functional, and global team setting. Nice to have Experience building or enabling AI/ML features. Exposure to knowledge base or content management systems. Experience defining and using metrics/KPIs to guide platform evolution or troubleshooting capabilities. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Software Engineer (Virtualization Monitoring & Troubleshooting Platform) Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description Our project focuses on developing, maintaining, and supporting a solution that enables customers to efficiently monitor and troubleshoot virtualization environments. This platform offers deep visibility and actionable insights, enabling IT and operations teams to ensure optimal performance, reliability, and stability across complex virtual infrastructures. The solution involves building backend and frontend services, as well as connectors to third-party systems, allowing seamless integration and comprehensive data collection across diverse virtualization ecosystems. Responsibilities Design, implement, deliver, and validate new product features across backend, frontend, and integration layers. Discover, develop and maintain connectors to external systems and APIs, ensuring reliable data exchange. Support and enhance existing features, ensuring scalability, performance, and maintainability. Participate in L3 support activities, collaborating with other teams to troubleshoot and resolve issues. Contribute to architecture and design discussions, influencing best practices and technical decisions. Collaborate within an agile, iterative environment, actively participating in sprint ceremonies and roadmap planning. Qualifications BSc or MSc in Computer Science or equivalent professional experience. 5+ years of experience in a Software Engineer role with a strong ability to design, implement, test, and maintain product features end-to-end. High proficiency in modern Java for backend development. Some experience with frontend technologies (ideally ReactJS and TypeScript). Solid understanding of API design, discovery and integration of 3rd party apis (RestAPI, GraphQL) and all that comes with it(resilience, pagination, etc). Knowledge of cloud environments (AWS, Azure, or GCP; AWS preferred). Experience with observability tools (e.g., Datadog). Comfortable using Git and CI/CD build tools. Exposure to or experience with Artificial Intelligence (AI) concepts, tools, or integrations. Passion for continuous improvement, lean processes, and high-quality engineering. Motivation to tackle complex technical challenges and learn new technologies. Excellent written and spoken English, strong communication and collaboration skills. Nice to Have Expertise in refactoring and automated testing. Experience working with virtualization technologies (Citrix, Omnissa, AVD, VMware, Hyper-V, or similar). Experience with PowerShell scripting for automation and system management. Practical experience with Kubernetes and Docker. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Staff Software Engineer Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are looking for a Staff Backend Software Engineer to lead the technical strategy, architecture, and implementation of our large-scale AI chat agent platform. This system is designed to support 20+ million users globally, making it one of the most ambitious backend initiatives at Nexthink. As a Staff Engineer, you will go beyond implementation: you will set technical direction, influence cross-team design decisions, and serve as a trusted advisor to both engineering leadership and product. You’ll tackle problems of scale, reliability, and performance while partnering with AI/ML, Infra, and Security teams to build production-ready AI experiences. This is a high-impact, high-ownership role where you’ll be entrusted to make foundational architectural decisions and mentor senior engineers, ensuring Nexthink’s AI systems are built to scale with the future. Responsibilities Define and drive technical vision and architectural strategy for the AI chat backend platform. Lead design of highly scalable, low-latency, distributed systems supporting 20M+ global users. Partner with product, infra, and AI/ML teams to align engineering strategy with business objectives. Provide technical leadership across multiple teams, influencing design patterns, coding standards, and best practices. Architect and deliver fault-tolerant APIs and services capable of handling large-scale real-time workloads. Champion observability, performance, and resiliency across the stack. Act as a mentor and multiplier, raising the technical bar and helping senior engineers grow. Lead technical deep dives, design reviews, and roadmap alignment discussions with leadership. Ensure security, compliance, and cost-efficiency are embedded in design from day one. Qualifications 10+ years of backend engineering experience, with 3+ years in Staff or Principal-level roles. Proven success designing and scaling backend systems for tens of millions of users or high-throughput real-time systems. Expert in Java (17+), Python, or Node.js, with strong background in distributed systems, concurrency, and high availability. Hands-on expertise in cloud-native architectures (AWS or equivalent), Kubernetes/ECS, and containerized deployments. Strong experience building and operating mission-critical services with SLAs in production. Deep understanding of API design, streaming data, and event-driven systems. Exceptional communication skills — able to influence cross-functional teams and leadership with clear technical direction. Track record of mentoring and elevating engineering teams. Nice to Have (Differentiators) Deep knowledge of Java frameworks (Spring Boot, Micronaut). Advanced expertise in streaming platforms (Kafka, Pulsar, Flink, Spark). Experience productionizing LLM-powered systems (RAG, fine-tuning, observability, evaluation frameworks). Prior ownership of multi-region or global-scale deployments. Background in performance optimization, latency reduction, and cost scaling at global scale. Familiarity with GitOps, Terraform, CI/CD, and platform engineering practices. Experience building enterprise chat or messaging systems. Strong understanding of data security, compliance, and regulatory frameworks (SOC2, ISO, GDPR). Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Senior Software Engineer Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description We are seeking a passionate and experienced Backend Engineer with a strong track record of designing and implementing scalable, reliable, and high-performance backend systems. As part of one of our AI teams, you will be responsible for building and evolving the core services and infrastructure that power our AI-driven products. This role involves architecting and delivering backend solutions that handle large-scale data processing, real-time interactions, and integration with multiple services. You will work closely with product, infrastructure, and frontend teams to ensure that our systems are robust, efficient, and capable of supporting rapid product growth. Because the position is cross-functional, the ability to communicate complex technical concepts in a clear and pragmatic way is essential. You will thrive in a collaborative environment where your work directly enables innovative, production-ready AI-powered experiences at scale. Responsibilities Design, build, and scale distributed backend systems that serve millions of users. Drive end-to-end delivery of features: from design, implementation, deployment, and monitoring. Architect real-time, low-latency APIs and backend services for AI-driven conversational systems. Develop cloud-native services in Java or Python, ensuring reliability, performance, and scalability. Work on infrastructure components, including AWS-based deployments, containerization (Docker), and orchestration (Kubernetes/ECS). Build robust APIs and backend services that power AI-driven products and real-time interactions. Ensure resiliency, fault tolerance, and compliance in high-throughput environments. Collaborate with product managers, infrastructure engineers, and other teams to deliver production-ready systems. Contribute to technical discussions, share knowledge, and help evolve best practices in backend and infra engineering. Qualifications BSc/BEng or Masters in Computer Science (or equivalent) 5+ years of professional backend engineering experience Proficient in at least one of those Java (17+), Python, Node.JS Proven experience designing and scaling backend systems for millions of users or high-throughput real-time services. Solid understanding of cloud-native architectures (AWS or similar), containerization (Docker), and orchestration (Kubernetes/ECS). Strong background in high availability systems, failover, and resiliency design. Curious mindset with an eagerness to learn and adapt Excellent knowledge of observability practices: logging, monitoring, tracing, metrics. Strong communication skills in English, able to explain complex technical topics clearly. Nice to have Java frameworks knowledge (Micronaut, Spring). Python experience Experience with distributed data systems (e.g., Redis, Apache Kafka). Exposure to LLM integration (prompting, evaluation, observability). Performance tuning and scaling experience in high-throughput environments. Familiarity with GitOps, CI/CD, IaC If you’re excited about pushing the boundaries of Software Engineering and AI, we’d love to hear from you! Even if you don’t meet every requirement, we encourage you to apply; We value expertise, passion, and the drive to learn. We are looking for frontenders, full-stack and backenders. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Senior Product Manager – AI Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description As part of Nexthink’s AI and automation strategy, this role will drive one of the company’s most visible and transformative initiatives. We’re looking for a Senior Product Manager to lead the strategy and roadmap for our next-generation AI-powered IT support solution. You’ll build products that go beyond traditional ticketing — bringing proactive diagnostics, autonomous resolution, and truly intelligent assistance to employees. This is a high-impact role at the heart of Nexthink’s AI transformation — ideal for an entrepreneurial, structured, and driven product leader ready to shape the future of intelligent IT support. What You’ll Do Define and deliver an AI product that revolutionizes how IT teams support employees. Collaborate with enterprise customers to uncover employees’ needs and pain points. Partner closely with engineering, design, and data science to deliver scalable, reliable, and employee-centric AI capabilities. Set, track, and optimize success metrics such as first-call resolution, time-to-resolution, and employee satisfaction. Stay ahead of AI and IT operations trends to keep Nexthink best-in-class. Qualifications 5+ years of experience as a Senior Product Manager in the enterprise SaaS space. Proven experience delivering complex, high-impact products at enterprise scale, balancing technical depth, usability, and reliability. Strong ability to structure ambiguity — focusing ideas into clear, impactful product priorities. Comfortable operating in high-visibility environments where execution speed and quality both matter. Excellent structure and rigor in driving product strategy and cross-functional alignment. Outstanding communication and collaboration skills in a global, fast-paced environment. An entrepreneurial mindset with the drive to go the extra mile to deliver breakthrough outcomes. A passion for re-imagining how IT support is delivered — intelligent, autonomous, and employee-centric. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Senior Software Engineer & Tech Lead Full-time Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. LI-Hybrid Job Description At Nexthink you will: Architect, design and deliver core components of the Demo data and platform stack with a strong focus on automation, robustness and long term maintainability. Lead technical discussions, set engineering standards and support the team in adopting high quality coding practices using measurable quality indicators. Drive the design and implementation of testing strategies, including automated test suites and validation frameworks. Contribute to the Demo roadmap by partnering with the Product Manager, shaping the scope and defining clear and actionable acceptance criteria. Diagnose and solve complex performance issues, reliability problems and systemic bottlenecks. Promote an iterative agile mindset, ensuring high quality collaboration during planning, reviews and other ceremonies. Mentor engineers, support knowledge sharing and help the team grow technically and operationally. Qualifications Senior level software engineer with extensive back end engineering experience. Strong experience with system level programming. Knowledge of Rust is a significant advantage. Familiarity with DevOps practices and tooling such as Jenkins, Docker, Ansible and AWS is a strong plus. Solid knowledge of relational databases and modern data or cloud architectures, including ClickHouse, PostgreSQL, micro services, containers, Kafka, Kubernetes, Helm and nix environments. Ability to drive cross functional collaboration and foster a strong team culture built on trust and shared ownership. Perfect fit with Nexthink values: Continuous improvement, Positive attitude, One team and Get things done. Background in agile environments and experience leading or mentoring engineers is a plus. Strong motivation for solving complex problems and continuously learning new technologies. Fluent in English (spoken and written). Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.