Mandarin Oriental (Switzerland) SA

Preferred Language Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional Scope of Position Lead, manage, and develop the Front Office team to ensure consistent delivery of luxury service in alignment with brand standards Oversee daily operations, ensuring efficiency, guest satisfaction, and adherence to policies and procedures Act as the primary liaison between the Front Office and other departments to guarantee a smooth guest journey Handle guest feedback and service recovery promptly and professionally to ensure guest loyalty and satisfaction Ensure optimal room revenue and occupancy levels through effective collaboration with Revenue and Reservations teams Drive continuous improvement through training, and performance reviews of the Front Office team Maintain full compliance with health, safety, and security regulations Act as Manager on Duty (MOD) as per the hotel rota, representing the hotel management team and ensuring operational excellence 24/7 Champion Mandarin Oriental’s values and service culture, fostering an environment of respect, teamwork, and accountability Room Attendant One Hyde Park Residences, Housekeeping 39 hours, 5 days per weekWe’re looking for a OHP Room Attendant to join our One Hyde Park Housekeeping team.Are you a master of craft? Do you thrive in a team that succeeds together, We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental, Muscat team