https://alpicapture.com/vrtour/wverbier/home/

• Join the W Team and Redefine Hospitality
• At W Hotels, we go beyond the expected. As a , you are one of the first and last impressions our guests experience—and your role is key in creating memorable stays with style, energy, and professionalism
• As part of theWelcome team, you’ll handle daily operational tasks while embodying the W spirit. You’ll guide guests through the check-in/check-out process, respond to their needs with enthusiasm, and consistently deliver high service standards that reflect our brand identity
• Welcome guests with professionalism and personality, ensuring a smooth arrival and departure experience
• Anticipate guest needs and deliver personalized service that leaves a lasting impression
• Act as an ambassador for the W brand—providing insider tips, promoting hotel services, and ensuring every guest feels like a VIP
• Communicate effectively with guests via phone, email, and in person; coordinate with internal departments to ensure requests are fulfilled
• Process payments, verify charges, manage billing, and oversee deferred payments with accuracy
• During night shifts, ensure the safety and security of the property, resolve guest concerns, and manage overnight operations
• Complete daily financial reports and contribute to internal communication materials such as the hotel newsletter
• Rotate between according to the team schedule
• day and night shifts

PROFILE

• Previous experience in a 5* hotel reception area
• Fluent in French and English, a 3rd language is appreciated
• You are highly motivated
• Excellent communication skills
• Real interests for the brand valeues W of taste, sound, body, scene and stance
• Be detail oriented and have a passion for giving guests an exceptional experience

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process

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