Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

Your primary responsibilities include:

• Handle the Production support activities (L1 / L2) to help and unblock the users in their BAU activities with our solutions and provide initial technical analysis for L3 work if required
• Be one of the interface between the delivery team and the end users, understanding their challenges and providing precise feedback to the Product team
• Handle BAU activities, including identifying and resolving bug fixes, configuration management and maintenance
• Run and coordinate releases of software deployments

What we offer you:

• Individual career path
• Access to countless trainings and certification offerings
• A knowledge sharing culture
• An environment where you are actively contributing your ideas
• The possibility to work in projects in one of the largest IT companies

Required Technical and Professional Expertise

• Appway Experience (>3yrs) and minimum 3yrs in Banking Domain as Developer or Support officer
• Good knowledge of WebAPI integration (RESP and SOAP)
• Experience with Appway 11 or more recent version
• Knowledge with Atlassian tools (jira, confluence)
• Good communication skills
• Fluent in English and Frenchis a must (written & spoken)
• Swiss nationality or valid Swiss work permit / EU passport

Preferred Technical and Professional Expertise

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