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Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional

Scope of Position

• Lead, manage, and develop the Front Office team to ensure consistent delivery of luxury service in alignment with brand standards
• Oversee daily operations, ensuring efficiency, guest satisfaction, and adherence to policies and procedures
• Act as the primary liaison between the Front Office and other departments to guarantee a smooth guest journey
• Handle guest feedback and service recovery promptly and professionally to ensure guest loyalty and satisfaction
• Ensure optimal room revenue and occupancy levels through effective collaboration with Revenue and Reservations teams
• Drive continuous improvement through training, and performance reviews of the Front Office team
• Maintain full compliance with health, safety, and security regulations
• Act as Manager on Duty (MOD) as per the hotel rota, representing the hotel management team and ensuring operational excellence 24/7
• Champion Mandarin Oriental’s values and service culture, fostering an environment of respect, teamwork, and accountability

Room Attendant One Hyde Park Residences, Housekeeping 39 hours, 5 days per weekWe’re looking for a OHP Room Attendant to join our One Hyde Park Housekeeping team.Are you a master of craft? Do you thrive in a team that succeeds together,

We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental, Muscat team